Customer Support Hotline; Service Support; Electronic Bulletin Board - Tektronix Phaser 300i Service Manual

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Key Operator Training

Customer Support Hotline

Service support

Electronic bulletin board

4-12 Phaser 300i and 300RX Color Printer
If customers encounter problems while using their printer, they can call toll-free
at 1-800-835-6100 (ask for the Customer Support Hotline). The Hotline can
answer technical question regarding using the printer, ranging from printing
from application software to technical specifications.
United States and Canada: The customer can call toll free 1-800-835-6100 (ask
for the Customer Support Hotline). Open Monday through Friday 6:00 am to
5:00 pm (PST).
If the printer needs service, customers should contact their Tektronix service
representative at 1-800-835-6100 in the United States. Customers should be
prepared with the printer type, serial number and, if applicable, print samples
revealing the problem.
Tektronix supports an electronic bulletin board that customers with a modem
can connect to download the latest versions of Tektronix drivers and software.
To connect to the BBS, phone (503) 685-4504 and use 9600 baud, 8 bits, 1 stop bit,
and no parity.
Tektronix color printer support is also available through online services
Technical support: support@ColorPrinters.tek.com
World Wide Web: http://www.tek.com/Color_Printers/
America Online: Keyword Tektronix
eWorld: shortcut Tektronix