C5 CHANGING THE SERVICE MODE SETTING
C5
CHANGING THE SERVICE MODE SETTING
The VPS automatically activates the appropriate call handling method according to the Time
Service setting (Day, Night, Lunch, and Break Services) for each Time Group 1-8; however,
the System Manager or System Administrator can change the current call handling method by
assigning a specific Service Mode to the desired Time Group.
Once the Service Mode has been changed, it is retained unless the System Manager or
System Administrator changes it again, even after the power is cut and restored.
Note
While the System Administrator programs via a personal computer, the System Manager
cannot change the Service Mode setting. The VPS plays "Sorry, this function is not
available".
Assigning the Service Mode
There are 6 Service Modes available:
•
Automatic Mode: Operates according to the setting in Time Service (default)
•
Manual Day Mode: Operates only in Day Mode
•
Manual Night Mode: Operates only in Night Mode
•
Manual Lunch Mode: Operates only in Lunch Mode
•
Manual Break Mode: Operates only in Break Mode
•
PBX Control Mode: Operation changes depending on PBX time period (available
only with DPT Integration)
In the Automatic Mode, services have this order of priority:
Toll Saver > Holiday Service > Caller ID Call Routing > DID Call Routing > Trunk
Service > Port Service
(Toll Saver has the highest priority.)
In the Manual Modes (Day, Night, Lunch, or Break), services have this order of priority:
Caller ID Call Routing > DID Call Routing > Trunk Service > Port Service
(Toll Saver and Holiday Service are disregarded.)
When a call is received through a PBX in the PBX Control Mode, the VPS obtains the Time
Service (Day, Night, Lunch or Break) setting from the PBX and operates accordingly.
When the Integration Mode is other than DPT Integration and the PBX Control Mode is
selected, the VPS will operate in the Automatic Mode.
Depending on the model and/or the software version of the connected PBX, the PBX Control
Mode may not function properly. For more information, call National Parts Center at 1-800-
833-9626.
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Installation Manual