Which Phone Systems Are Compatible - Panasonic KX-TVS125 Installation Manual

1.3.3

Which Phone Systems are Compatible?

We recommend integration with the following Panasonic phone systems:
• Panasonic KX-TD500
• Panasonic KX-TD1232
• Panasonic KX-TA1232
• Panasonic KX-TD816
• Panasonic KX-TDA series
• Panasonic KX-TAW series
• Panasonic KX-TA624
• Panasonic KX-TD308
We cannot guarantee adequate integration of the VPS with other PBX systems or with
Key Systems. If the customer does not have a recommended Panasonic PBX system,
be sure that the system has the features listed below.
The PBX should have the following features for successful integration:
• Single line (tip/ring) port circuits (Some PBXs need an OPX card to provide this
connection.)
• Station to station touchtone signaling
• Message Waiting Notification from an SLT (single-line telephone)
• Screened transfer from an SLT
• Message Waiting Notification on proprietary (multi-line) sets (message waiting lamp
accessed by dialing on/off codes)
If the PBX does not have these features, VPS operation will be limited.
See 3.1.4 PBX Requirements for Integration. You will find the following information about each
feature listed:
• Description
• Limitations of the system without the feature
• Tests to determine whether the PBX has the feature
VOICE MAIL
The recommended Panasonic PBX systems have Follow-on ID and Inband Integration. When
callers are transferred to an extension that is forwarded to Voice Mail, Follow-on ID sends
callers directly to the mailbox. Without Follow-on ID, the caller would have to re-enter the
mailbox number when connected to Voice Mail.
Touchtone Integration enables the VPS to recognize the current state of the call and improve
its call handling performance. When enabled, the PBX informs the VPS of the status of the call
(busy, answered, ringing, etc.) by sending a code with touchtones before sending the normal
call progress tones. For example, when a caller hangs up before making a selection, the PBX
sends # 9 to the VPS port that answered. This informs the VPS that the caller has hung up.
Upon receiving these digits, the VPS goes on-hook and is ready to handle another call.
DPT Integration is available when the VPS is connected to a Panasonic KX-TD/KX-TDA/KX-
TAW series or KX-TA1232 PBX (depending on the software version). This DPT Integration
provides the VPS with more information than Touchtone Integration. This information enables
the system to identify the extension number of the caller, know where from and why the call is
1.3 SYSTEM BASICS
Installation Manual 27