15. IMAGE QUALITY PROBLEMS
15.2.11
Printer monocolor: blank copy, black copy
A. Typical faulty images
B. Troubleshooting procedure
Step
Section
1
Image check
2
Imaging unit
3
4
High voltage unit/ Connector is connected properly.
5
178
Blank copy
Check item
A blank copy occurs.
Coupling of drum unit drive mech-
anism is installed properly.
The PC drum charge corona
voltage contact or PC drum
ground contact of the imaging unit
is connected properly.
The problem has been eliminated
through the check of step 4.
Field Service Ver. 1.0 May 2010
Black copy
Result
Action
YES Check PH unit connector for
proper connection.
NO
Check and correct drive
transmitting coupling.
Change imaging unit.
NO
Check, clean, or correct the con-
tact.
NO
Reconnect.
NO
Change high voltage unit.
→ Change printer control board
→ Change PH unit.
→ Change MFP board.
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