Vm Command Dtmf Set - Panasonic KX-TD1232 Program Manual

General Programming

[114] VM Command DTMF Set

Description
Sets the DTMF (Dual Tone Multi-Frequency) command signals transmitted to your Voice
Processing System (VPS). There are four commands available: Leave Message; Get Message;
Automated Attendant Service; Voice Mail Service. These commands are used in the following
ways:
(A) If your VPS is used for Voice Mail (VM) Service
(1) Call Forwarding / Intercept Routing to Voice Mail
If a call is forwarded to the VPS, your system will send a mailbox number to the VM port. This
allows the caller to leave a message without knowing the mailbox number.
• Required entries (selections):
LV-MSG (Leave Message): This command is transmitted to a VM port if a call is
forwarded or intercepted and rerouted to the port.
AA-SVC (Automated Attendant Service): If AA Service is set to "Start" in program
[990], Area 01 - Bit 16, the "AA-SVC" command is sent to a VM port if an incoming
outside call is answered by the VM port.
• Other programming required (program addresses): [106]; [602]; [609]; [990], Area 01 -
Bit 16; [990], Area 02 - Bit 8
(2) Hearing the message at the extension
If the VPS receives a message and lights the MESSAGE button indicator of the dialed
telephone, the telephone user can hear the message by pressing the MESSAGE button.
• Required entries (selections):
GETMSG (Get Message): This command is transmitted to a VM port when the message
receiver presses the MESSAGE button.
VM-SVC (Voice Mail Service): The "VM-SVC" command is a code transmitted
preceding the "GETMSG" command above.
This is effective to switch to VM port when an AA port lights the MESSAGE indicator.
• Other programming required (program addresses): [609]; [990], Area 02 - Bit 8
(B) If your VPS is used for Automated Attendant (AA) Service
An AA port answers an incoming outside call to provide AA services, such as call
transfer, receiving a message.
• Required entries (selections):
VM-SVC (Voice Mail Service): The "VM-SVC" command is a code transmitted before
the "LV-MSG" code if an operator transfers a call to an extension and then it is
forwarded to an AA port so that the AA port can be switched to the VM port temporarily.
• Other programming required (program addresses): [106], [602]
Selection
• LV-MSG / GETMSG / AA-SVC / VM-SVC
• DTMF signal number: 16 digits (max.)
Default
LV-MSG — H; GETMSG — *H; AA-SVC — #8 ; VM-SVC — #6
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