Call Statistics Tools; The Call Status Screen; The Call Statistics Screens - Polycom VSX 7000 Administrator's Manual

Call Statistics Tools

The Call Status screen

The Call Statistics screens

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>> Go to System > Diagnostics > Call Statistics to access the Call Status and Call
Statistics screens.
The Call Status screen displays the call type — IP (H.323) or ISDN (H.320) — data
speed, and number dialed for the current call. In addition, this screen displays the
number of channels used if the system is in an ISDN call, and the connection status
for each channel. If a channel fails to connect, you can select its call progress
indicator to see the number for that channel. This can help you or your ISDN
service provider diagnose the problem.
These screens display information about what the system is transmitting and
receiving. Information on the first Call Statistics page includes call speed, audio
and video protocols, annexes, and error count. Information on the second Call
Statistics page includes the audio and video rates specified for the call, the video
rate used, and the video frame rate used.
Both Call Statistics screens include the far site system's name, system type, IP
address or ISDN number, and call type.
If the unit is using the internal multipoint option, the Call Statistics screen shows
all of the above details for all of the sites in the call.
Chapter 6 - Diagnostics and General Troubleshooting
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