Call Detail Report - Polycom VSX 7000 Administrator's Manual

VSX 7000 Series Administrator's Guide

Call Detail Report

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The Call Detail Report (CDR) provides the VSX system's call history. You can view
the CDR from the VSX web interface, and you can download the data in CSV
format for sorting and formatting.
CSV stands for Comma Separated Value. CSV files can be imported into spreadsheet and
database programs.
Every call that connects is added to the CDR, whether it is a call that you make or
that you receive. If a call does not connect, the report shows the reason. In
multipoint calls, each far site is shown as a separate call, but all have the same
conference number.
The CDR does not include incoming calls that the VSX system does not answer, so
if calls were missed while Do Not Disturb was enabled, details will not be included
in the CDR.
To view and download the CDR via the web interface:
1. Open a web browser and enter the system IP address in the address line.
2. Enter the user name and administrator's password, if a password has been
established.
Click System Setup > Utilities > Call Detail Report to view the details of the
3.
file.
4. Click Download, then in the File Download dialog click Save and specify a
location on your computer to save the file.
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