Viewing Call Statistics - Polycom RealPresence Group 300 User Manual

User's Guide for the Polycom RealPresence Group Series

Viewing Call Statistics

46
Diagnostic Screen
Reset System
The call statistics diagnostic screens allow you to view information about the
call in progress. You can view information about participants in the call, as
well as details about participant streams.
Viewing Call Statistics
To view information about a point-to-point call in progress:
>> Go to Settings > System Information > Call Statistics.
Streams associated with the participant are displayed beneath the
participant information. To view more information about a specific
stream, navigate to the desired stream and select More Information.
To view information about a multipoint call in progress:
1 Go to Settings > System Information > Call Statistics.
2 A list of participants in the call is displayed.
Description
Note: Do not use this setting unless your administrator
tells you to do so.
If a password is set, you must enter it to reset the
system.
Returns the system to its default settings. When you
select this setting using the remote control, you have
the option to do the following:
• Keep your system settings (such as system name and
network configuration) or restore system settings.
• Keep or delete the directory stored on the system.
System reset does not affect the global directory.
• Keep or delete all PKI certificates and certificate
revocation lists (CRLs).
Before you reset the system, you might ask your
administrator to download the Call Detail Report (CDR)
and CDR archive. For more information about these
reports, refer to the Administrator's Guide for Polycom
RealPresence Group Series .
Polycom, Inc.