Oki OKIPAGE 24DX Service Manual page 184

6.1 Troubleshooting Tips
1. Check the basic check points written in the user's manual.
2. Gather as much information on the problem from the customer as possible.
3. Perform inspections in conditions close to those in which the problem had occurred.
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Service Guide OKIPAGE 24DX/24DXn
Chapter 6 Troubleshooting Procedures
Page: 81