Releasing A Call; Splitting A Call - Lucent Technologies DEFINITY User Manual

Console Operations
To abandon a call attempt:
1. Click the Release icon
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Releasing a Call

Releasing a call is sometimes referred to as " dropping a call," or more simply
" hanging up." You can release one call at a time.
To release a call:
1. Click the Release icon
the call and press F8.
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Splitting a Call

The Attendant Auto-Manual Splitting feature lets you temporarily disconnect
from a caller, place a call to another party, and then connect the two parties
together. Splitting is a procedure that must always be performed to extend an
incoming call to an outside number. Splitting allows you to take the following
steps:
Either talk to the second party to announce the waiting call or drop out of the
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call before the second party answers.
Connect the first and second parties together.
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Join the first and second parties in a 3-way connection from which you can
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later drop out.
Return to the first party if the second party does not answer or declines to
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enter the call.
This feature is activated automatically when you perform any one of the
following actions after answering an incoming call:
Click the Transfer icon
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Click a Hundreds Group button and Busy Lamp Field.
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The call is dropped.
The call is terminated.
PC Console disconnects from the called party, the calling party, or
both parties if they are connected together.
If no other calls are coming in to the console and the Position
Busy feature button is not white, the Position Available indicator is
displayed in red. PC Console is ready to answer or place another
call.
or press F6 to transfer the call.
or press F8.
, or highlight the call bar associated with