Installation
Installation
Installing PC Console is a multi-step process. You must perform each of the
following, in the order indicated:
Administer PC Console, at the switch, as an Attendant Console.
n
Assess your hardware components.
n
Connect the PC to the telephone.
n
Connect the PC/telephone configuration to the power source.
n
NOTE:
This step is not necessary if you are using a CallMaster VI telephone.
The CallMaster VI is powered by the switch, and does not require a
separate power supply.
Install the PC Console software.
n
Administer the PC Console software.
n
If appropriate, administer the PhoneLine MasterDirectory software.
n
Confirm that your telephone is operating as an Attendant Console.
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Each of these steps is outlined, in order, in this chapter. To begin, proceed to
the next section, " Administering PC Console, at the Switch, as an Attendant
Console."
Administering PC Console, at the Switch, as
an Attendant Console
The first step in the installation process is administering the console, at the
switch. It is essential that the switch recognize PC Console as a 302
Attendant Console
To administer PC Console, at the Switch, as a 302 Attendant Console:
1. Enter the following command:
2. Verify that the switch console parameters are correct. These
should include (but are not limited to) Class of Service, Class of
Restriction, timing, and queue priorities.
3. If PC Console is replacing an existing 302 Attendant Console, print
a copy of the associated attendant form using the following
command:
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Issue 2.5 October 1999
display console parameters
display attendant # print