Troubleshooting Error Messages - Lucent Technologies DEFINITY User Manual

Troubleshooting

Troubleshooting Error Messages

Symptom
Error message " Insufficient
memory" is displayed.
The PC is indicating one or
more configuration error
conditions. The messages you
see may include " Windows not
installed," " Insufficient memory,"
or " Super VGA not installed."
An error message indicates
" Overflow." When you click on
OK to clear the message and
return to the PC Console
application, nothing works.
Probable Cause
There is not enough available
memory to run the PC Console
application or related Help files.
This may be a hardware-related
problem, or it may simply
indicate that too many
applications are running.
The PC you are using does not
meet the minimum requirements
to run the PC Console
application.
Windows is overloaded.
Recommended Solution
Exit the PC Console application.
Verify that the PC meets the minimum
configuration requirements, including 16 MB
of RAM dedicated to the PC Console
application. (The minimum requirements are
detailed in Chapter 1, " Installation." ) If it
does not, upgrade or replace the PC.
Close down any open applications, and exit
Windows. Relaunch Windows, relaunch
PC Console, and run only those applications
that are actually necessary in your
environment.
Upgrade your PC. Refer to the minimum
requirements for this PC, listed in Chapter 1,
" Installation."
Exit the PC Console application. Relaunch,
then immediately re-exit PC Console again.
This will clear up any hung Windows
processes.
It is also wise to close all other applications,
and exit Windows to free up all memory
resources. Then relaunch Windows,
relaunch PC Console, and run only those
applications that are actually necessary in
your environment.
Issue 2.5 October 1999 9
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