Help Information; Busy Lamp Field; Feature Buttons - Lucent Technologies DEFINITY User Manual

Understanding PC Console

Help Information

To get immediate on-line help, press F1. You can find information by subject
matter, search by a word or phrase, or jump between related subjects quickly to
locate the information you need.

Busy Lamp Field

To move quickly to the Busy Lamp Field area, press F2. This area of the screen
turns blue to indicate it is active. From this area, you can:
Click a Trunk Group button, to access a particular trunk group. The button
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turns white to indicate it is active. Now you can follow your normal dialing
procedure, using either your keyboard or telephone keypad, to dial the
outbound number.
If the Trunk Group button should turn pink, this is a warning signal. It
indicates that the trunk group is operating at 50% of available capacity. If the
Trunk Group button turns red, this is a busy signal. It indicates that the trunk
group has reached 100% of available capacity.
Click a numbered Hundreds Group button, to access a group of extensions.
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All of its administered extensions are displayed. Busy extensions appear in
dark blue, and idle extensions appear in light blue. To find out the name of
the person at any extension, use your right mouse button to click that
extension. A Help Tip box, containing the person' s extension and name, is
immediately displayed. To dial the extension, use your left mouse button to
click the extension number.
The selected Hundreds Group button is displayed in white. Any other
Hundreds Group buttons remain in gray.

Feature Buttons

To move quickly to the Feature Button area, press F3. This area of the screen
turns blue to indicate it is active.
The Feature Button area displays the short name assigned to every feature
button administered for PC Console. To get a longer description of any feature
button, position your cursor over the button. Assuming the administrator has
enabled Help Tips, a Help Tip box containing a description of that button is
displayed.
Feature buttons are used in exactly the same manner as feature buttons on a
hardware console. Click the button to perform a particular task. For example,
clicking the Integrated Directory feature button (usually labeled something like
" IntgrDir" ) accesses the Integrated Directory feature on the switch. When the
button is activated, it turns white. If it is deactivated, it turns gray. If the switch
needs to communicate a problem to you (such as a denied feature), the button
turns pink; the equivalent of flashing on a hardware console.
Issue 2.5 October 1999
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