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6-8 If an Error Message Appears
This describes the error messages that may appear on
the machine's display, and how to take action to remedy
the problem. If the action described here does not cor-
rect the problem, or if an error message not described
here appears, contact your authorized Roland DG Corp.
dealer.
[AVOIDING DRY-UP TURN OFF POWER]
The print heads were forced to standby position to
prevent them from drying out.
Operation cannot be continued. Switch the sub power off,
then back on. Opening the front cover while printing is in
progress causes an emergency stop. Never allow the print
heads to remain in this state.
[DATA ERROR CANCELING...]
Printing was stopped because a problem was found
in the data received.
Operation cannot be continued. Check whether the data
contains errors. Also, check for a problem with the connec-
tor cable or the computer, and redo the operation from the
step of loading the media.
[HEAD HEIGHT ERROR]
The height-adjustment lever for the print heads was
operated improperly.
Operation cannot be continued. Switch the sub power off,
then back on. To change the head height, use the [HEAD
HEIGHT] menu item.
P. 81, "Adjusting Head Height to Match Media Thickness"
[HEATING TIMEOUT CONTINUE?]
The media heating system did not reach the preset
temperature.
This occurs because the temperature of the location where
the machine is installed is too low. We recommend raising
the temperature. To quit printing, hold down
second or longer. To continue waiting for the temperature
of the media heating system to rise, press
printing immediately, press
[MOTOR ERROR TURN POWER OFF]
A motor error occurred.
Operation cannot be continued. Switch off the sub power.
Next, eliminate the cause of the error, then immediately
switch on the sub power. If the machine is allowed to stand
with the error uncorrected, the print heads may dry out and
become damaged.
This error may be caused by such factors as a mistake in
loading the media, a media jam, or an operation that pulls
the media with excessive force.
114
Chapter 6 What to Do If
for one
. To start
.
The media has jammed.
Carefully remove the jammed media. The print heads may
also be damaged. Perform head cleaning, then perform a
printing test and check the results.
The media was pulled with excessive force.
Excessive tension was applied to the media, and additional
action is necessary to recover from this state. First, move
the loading lever to the rear and adjust the media to create
a small amount of slack, then switch on the sub power.
[OPTION-DRYER IS NOT CONNECTED]
The optional auxiliary drying unit is not connected.
The [OPTION DRYER] menu item was set to "ENABLE" while
the optionally available auxiliary drying unit was not con-
nected. Turn off the sub power and main power switches,
then correctly connect the auxiliary drying unit.
[PINCHROLL ERROR LOWER PINCHROLL]
was pressed without first lowering the pinch
rollers.
Press any key to clear the error. Pull back the loading lever,
then press
.
The pinch rollers were raised while
minated.
The error is cleared automatically after a short wait. Never
move the loading lever while printing is in progress.
[SERVICE CALL xxxx]
An unrecoverable error occurred, or part replace-
ment that must be performed by a service techni-
cian is required.
Note the number displayed, then switch off the sub power.
After you switch off the power, inform your authorized
Roland DG Corp. dealer of the number that appeared on
the display.
[SHEET SET ERROR SET AGAIN]
was pressed even though no media is loaded.
Press any key to clear the error. Load media and pull back
the loading lever, then press
The [SHEET TYPE] menu item is set to "OPAQUE,"
but transparent media was loaded.
Press any key to clear the error. Set the [SHEET TYPE] menu
item to "CLEAR," then reload the media.
P. 71, "Using Transparent Media"
was illu-
.
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