Troubleshooting; Chapter 30 Troubleshooting; Overview; Power, Hardware Connections, And Leds - ZyXEL Communications NBG4615 User Manual

30.1 Overview

This chapter offers some suggestions to solve problems you might encounter. The potential
problems are divided into the following categories.
•

Power, Hardware Connections, and LEDs

• NBG4615 Access and Login
• Internet Access
• Resetting the NBG4615 to Its Factory Defaults
• Wireless Router/AP Troubleshooting
• USB Device Problems
• ZyXEL Share Center Utility Problems
30.2 Power, Hardware Connections, and LEDs
The NBG4615 does not turn on. None of the LEDs turn on.
Make sure you are using the power adaptor or cord included with the NBG4615.
1
Make sure the power adaptor or cord is connected to the NBG4615 and plugged in to an appropriate
2
power source. Make sure the power source is turned on.
Disconnect and re-connect the power adaptor or cord to the NBG4615.
3
If the problem continues, contact the vendor.
4
One of the LEDs does not behave as expected.
Make sure you understand the normal behavior of the LED. See
1
Check the hardware connections. See the Quick Start Guide.
2
Inspect your cables for damage. Contact the vendor to replace any damaged cables.
3
NBG4615 User's Guide
C
HAPTER

Troubleshooting

Section 1.5 on page
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