Troubleshooting; C Ha Pte R 26 T Ro Ub Le Sho O Ting; Power, Hardware Connections, And Leds - ZyXEL Communications NBG6515 User Manual

This chapter offers some suggestions to solve problems you might encounter. The potential problems are
divided into the following categories.
•

Power, Hardware Connections, and LEDs

• NBG Access and Login
• Internet Access
• Resetting the NBG to Its Factory Defaults
• Wireless Router/AP Troubleshooting
• USB Device Problems
26.1 Po we r, Ha rdwa re C o nne c tio ns, a nd L EDs
The NBG does not turn on. None of the LEDs turn on.
Make sure you are using the power adaptor or cord included with the NBG.
1
Make sure the power adaptor or cord is connected to the NBG and plugged in to an appropriate
2
power source. Make sure the power source is turned on.
Disconnect and re-connect the power adaptor or cord to the NBG.
3
If the problem continues, contact the vendor.
4
One of the LEDs does not behave as expected.
Make sure you understand the normal behavior of the LED. See
1
Check the hardware connections. See the Quick Start Guide.
2
Inspect your cables for damage. Contact the vendor to replace any damaged cables.
3
Disconnect and re-connect the power adaptor to the NBG.
4
If the problem continues, contact the vendor.
5
C
T ro ub le sho o ting
NBG6515 User's Guide
163
HA PTER
Section 1.5 on page 14.
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