Hold; Holdreconnect - Avaya Interaction Center Programmer's Manual

Vtel programmer guide
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Methods

Hold

IDL Syntax
ORBStatus Hold( in string vduid );
Description
Sets an active call to the hold state.
Input
Parameters
Output
None.
Parameters
Examples
[VTel.Hold("2df5d9e6003b00007800002a1f430002")]
Notes
If the call exists and is currently on-hold, this is harmless and ignored without
error. Should you need to know when the call is actually put on hold, look for the
No-load event.

HoldReconnect

IDL Syntax
ORBStatus HoldReconnect( in string vduid );
Description
Removes the hold state for a current call and makes it active.
Input
Parameters
Examples
[VTel.HoldReconnect("2df5d9e6003b00007800002a1f430002")]
Notes
If the call exists but is currently off-hold, this is harmless and ignored without error.
Should you need to know when the call is actually reconnected, look for the
InCall event.
62 VTel Programmer Guide
Name
Required
vduid
Yes
Name
Required
vduid
Yes
Description/Comments
The EDU ID of the telephone call.
Description/Comments
The EDU ID of the telephone call.

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