Receive A Call; Place Call On Hold; Take A Call Off Hold; End A Call - Avaya 40DHB0002USAR User Manual

Receive a Call

1. The incoming call will appear in
2. Pick up handset to answer call.
3. The Call Status pane will then indicate when the call has been answered.
4. When you have finished the call, the call will disappear from the Call Status pane.
5. The call will now appear in

Place Call On Hold

1. Click .
2. Call Status will then indicate that the call is on hold.

Take a Call Off Hold

Click the call in the Call Status

End a Call

Click or replace handset or press End.

Redial a Number

1. Double click the call in
2. Choose Call Number Back.

Callback an Unanswered Incoming Call

1. If a call is not answered within the No Answer Time, the incoming call will appear in Call History
under the Missed
2. Double click the Call to return the call. (If the outbound prefix e.g. 9 is not shown contact your
System Administrator.)
3. If the caller has left a Voicemail message, the
you have one new message.
4. Double click on the Voicemail information to listen to your message or right click within the
Messages tab and select Call Voicemail.
Phone Manager User Guide
IP Office
Call Status.
Call History
pane.
Call History or right click.
tab.
under the In tab.
Messages tab in the Call History pane will indicate
40DHB0002USAR Issue 13a (22nd September 2005)
Call Handling
Page 69