Makecall; Onhold; Ready - Avaya Interaction Center Programmer's Manual

Vtel programmer guide
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Event notification

MakeCall

Description
A user has placed an outbound call.
Output
Parameters
Examples
[VTel.MakeCall.event({0,"MakeCall",{1,1,{"vdu_id",

OnHold

Description
A user has placed an active call on hold.
Output
Parameters
Examples
[VTel.OnHold.event({0,"OnHold",{1,1,{"vdu_id",

Ready

Description
A phone is available for incoming ACD calls. In general, a phone can always
accept direct calls if a line appearance is available.
Output
Parameters
Examples
[VTel.Ready.event({0,"Ready",{1,1,{"phonenumber","devel2"}}})]
94 VTel Programmer Guide
Name
Description/Comments
vdu_id
The EDU ID corresponding to the telephone call.
"2f562c6d00780261f430002"}}})]
Name
Description/Comments
vdu_id
The EDU ID corresponding to the telephone call.
"2f562bfa00780261f430002"}}})]
Name
phonenumber
Description/Comments
The name or number for the phone affected.

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