Place Call On Hold; Take A Call Off Hold; End A Call; Redial A Number - Avaya IP Office Phone Manager User Manual

Place Call On Hold

Take a Call Off Hold

End a Call

Redial a Number

Callback an Unanswered Incoming Call

Tag a Call

Phone Manager Users Guide
IP Office
1. Click on
.
2. Call Status then indicates that the call is on hold.
Click on the call in the Call Status pane.
Click on or replace handset or press End.
1. Double click on the call in Call History or right click on call.
2. Choose Call Number Back.
1. If a call is not answered within the Allocated Answer Interval, the
incoming call appears in Call History under the Missed tab.
2. Double click the Call to return the call.
3. If the caller has left a Voicemail message, the Messages tab in the Call
History pane indicates you have one new message.
4. Double click on the Voicemail information to listen to your message or
right click within the Messages tab and select Call Voicemail
Identifying a call by giving the call a descriptive tag. The tag will appear on
the extension called if it has a suitable display. If you park the call using
Phone Manager the selected Park Button will show the Tag text.
The Tag text will also appear in the call log output by the Call Logger
application and in the Call Information window if transferred to an
eConsole.
Calls from a VoIP extension cannot be tagged.
1. Click on or press F1.
2. Enter the number and name as per Make a Call.
3. In the Tag box type in the description.
4. Continue the call as per Make a Call.
5. This text appears with the call under the Tag column in the Call Status
pane.
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