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Methods
Examples
[VTel.Login("llutton","qwerty",,,)]
Notes
This method will return an error for an invalid login, or if another login is currently
in progress. The agent and station parameters may not be needed, depending on
your configuration and the type of login desired.
For the Meridian Link, agentid corresponds to the position ID and stationid to the
equipment number. The agent ID (if agent ID software is being used) can only be
entered through IC Manager; it cannot be entered through VTel.
LoginACD
IDL Syntax
ORBStatus LoginACD( in string login, in string password, in
string agentid, in string agentpassword, in string
stationid, in string queue);
Description
Directs VTel to log into Telephony, creating an assignment to the agent's ACD
telephone set.
Input
Parameters
Output
None.
Parameters
Examples
Notes
This method will return an error for an invalid login, or if another login is currently
in progress. The agent, station, and queue parameters may not be needed,
depending on your configuration and the type of login desired.
For the Meridian Link, agentid corresponds to the position ID and stationid to the
equipment number. The agent ID (if agent ID software is being used) can only be
entered through IC Manager; it cannot be entered through VTel.
64 VTel Programmer Guide
Name
Required
login
Yes
password
Yes
agentid
No
agentpassword
No
stationid
No
queue
No
[VTel.LoginACD("llutton","qwerty",,,,)]
Description/Comments
Telephony login ID.
Telephony password, if one was assigned.
Phone login ID.
Phone password.
Station or equipment number for this
phoneset.
Queue for assignment.
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