Transfercancel; Transfercomplete - Avaya Interaction Center Programmer's Manual

Methods
Input
Parameters
Output None.
Parameters
Examples
[VTel.Transfer("2df5d9e6003b00007800002a1f430002","George")]

TransferCancel

IDL Syntax
ORBStatus TransferCancel( in string vduid );
Description Ends a consultative transfer by disconnecting the additional party and taking the
original conversation(s) off hold.
Input
Parameters
Output None.
Parameters
Examples
[VTel.TransferCancel("2df5d9e6003b00007800002a1f430002")]

TransferComplete

IDL Syntax
ORBStatus TransferComplete( in string vduid );
Description Ends a consultative transfer by connecting the additional party to the original
conversation(s), and disconnecting the initiating agent from the call. The initiating
agent will typically retain the EDU and move to WrapUp state, unless a different
VTel configuration option has been selected, or a preset state has been set. For
more information, see
74 VTel Programmer Guide
Name Required
vduid Yes
phonenumber Yes
Name Required
vduid Yes
Description/Comments
The EDU ID of a current call.
Dialable number, UserID, or ACD queue of the
phone that the call is to be transferred to.
Description/Comments
The EDU ID of a current call.
Phone states after hang up on page 18.