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Methods
LoginVESP
IDL Syntax
ORBStatus LoginVESP( in string login, in string password );
Description
Directs VTel to log into Telephony only. No phone assignments are made.
Input
Parameters
Output
None.
Parameters
Examples
[VTel.LoginVESP("llutton","qwerty")]
Notes
This method will return an error for an invalid login, or if another login is currently
in progress.
Logout
IDL Syntax
ORBStatus Logout( void );
Description
Directs VTel to log out from Telephony, deassigning the agent's telephone set.
Input
None.
Parameters
Output
None.
Parameters
Examples
[VTel.Logout()]
Notes
This method will fail if there is any work in progress. Works in progress may
include active phone calls and EDUs that have not been terminated because of
either a WrapUp state or an application locking the resources.
If the VTel GUI was visible before logout, it will be hidden after logout and the user
will not be prompted for another login unless a GuiLogin() request is made.
This allows the external application to display its own login interface, or to
determine when the VTel login dialog is visible.
66 VTel Programmer Guide
Name
Required
login
Yes
password
Yes
Description/Comments
Telephony login ID.
Telephony password, if one was assigned.
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