Hangup - Avaya Interaction Center Programmer's Manual

Output None.
Parameters
Examples
[VTel.GuiLogin("Fred",,,,)]
Notes This method will return an error for an invalid login, or if another login is currently
in progress. No input parameters are needed unless you wish to set default
values.

Hangup

IDL Syntax
ORBStatus Hangup( in string vduid );
Description Places the phone on-hook, disconnecting the call. The state of the EDU depends
on the current configuration and any preset actions.
Input
Parameters
Name
vduid
Output None.
Parameters
Examples
[VTel.Hangup("2df5d9e6003b00007800002a1f430002")]
Notes Race conditions may occur if the agent also releases the call through the VTel
user interface, or the caller hangs up at about the same time. An error condition
indicating an invalid EDU ID should generally be considered a normal return. If the
call has been hung up but the EDU is still available, no error is returned, since it
correctly reflects the state at that time. Should you need to know when the call is
hung up, look for the Disconnect event.
If a ConferenceInit() or TransferInit() is in progress and Hangup() is
invoked:
●
●
Required
Yes
the conference or consultative transfer is canceled.
the conversation(s) that were put on hold remain on hold.
VTel methods (requests from other applications)
Description/Comments
The EDU ID of the telephone call.
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