Scanner Problems - Ricoh Aficio SP 3400SF User Manual

Scanner Problems

This section describes scanner problems and possible solutions.
Problem
The machine does not start scan-
ning.
The scanned image is dirty.
The scanned image is distorted
or out of position.
The scanned image is upside
down.
The scanned image is blank.
The scanned image comes out
too light.
The scanned image is too dark or
too light.
The Scan to E-mail, Scan to FTP,
or Scan to Folder function does
not work.
Solution
The ADF or ADF cover is open. If the ADF or ADF cover is
open, you cannot scan using the ADF. Close the ADF or
ADF cover.
• The exposure glass or ADF is dirty. See p.313 "Clean-
ing".
• Before placing originals on the exposure glass, make sure
that toner or correction fluid is dry.
The original was moved during scanning. Do not move the
original during scanning.
The original was placed upside down. Place the original in
the correct orientation. See p.84 "Placing Originals".
The original was placed with the front and back reversed.
When using the exposure glass, place originals copy side
down. When using the ADF, place originals copy side up.
See p.84 "Placing Originals".
Low room temperature may have caused the machine to
scan originals unclearly. Selecting [Longer] for [Scan Warm-up
Time] under [Machine Settings] may help to improve the scan-
ning quality.
See p.218 "Machine Settings".
Adjust the image density. See p.149 "Adjusting image den-
sity".
Check if a USB flash disk is inserted into the machine. If a
USB flash disk is inserted, scanning functions other than
Scan to USB are not possible from the control panel.
Scanner Problems
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