Scanner Problems; When You Cannot Browse The Network To Send A Scan File; When Scanning Is Not Done As Expected - Ricoh SP C260SFNw User Manual

10. Troubleshooting

Scanner Problems

When You Cannot Browse the Network to Send a Scan File

Problem
The following machine settings may
not be correct:
• IP address
• Subnet Mask

When Scanning Is Not Done As Expected

Problem
The machine does not start scanning. The ADF or its cover is open. Close the ADF or its cover.
The scanned image is dirty.
The scanned image is distorted or
out of position.
The scanned image is upside down.
The scanned image is blank.
The scanned image is too dark or
too light.
The Scan to E-mail, Scan to FTP, or
Scan to Folder function does not
work.
382
Check the settings. See page 297 "Configuring the Network
Settings".
• The exposure glass or ADF is dirty. See page 317
"Maintaining the Machine".
• Before placing originals on the exposure glass, make
sure that toner or correction fluid is dry.
The original was moved during scanning. Do not move the
original during scanning.
The original was placed upside down. Place the original in the
correct orientation. See page 79 "Placing Originals".
The original was placed with the front and back reversed.
When using the exposure glass, place originals copy side
down. When using the ADF, place originals copy side up. See
page 79 "Placing Originals".
Adjust the image density. See page 172 "Specifying Scan
Settings for Scanning".
Check if a USB flash disk is inserted into the machine. If a USB
flash disk is inserted, scanning functions other than Scan to
USB are not available from the control panel.
Solution
Solution