User Guide Guide to the Machine Getting Started Using the Printer Function Using the Copier Function Using the Scanner Function Using the Fax Function Configuring the Machine Using the Control Panel Configuring the Machine Using Web Image Monitor Troubleshooting Maintenance Appendix Read this manual carefully before you use this machine and keep it handy for future reference.
TABLE OF CONTENTS 1. Guide to the Machine Introduction ......................1 Trademarks ........................1 Disclaimer ........................2 Manuals for This Machine ..................3 Machine Types .......................4 How to Read This Manual ..................5 Symbols ........................5 Notes.......................... 5 Using Manuals......................6 Installing Manuals on Your Computer ................6 Opening Manuals .......................7 Opening from the desktop icon................7 Opening from the [Start] menu.................7...
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2. Getting Started Installing the Machine ..................27 Where to Put the Machine..................27 Unpacking ........................30 Turning the Power on....................35 Initial Setup ......................37 Changing Operation Modes ..................38 Saving Energy......................39 Multi-Access......................40 Connecting the Machine ..................42 Connecting with USB Cable..................42 Connecting with Network Cable ................42 Reading the LED lamps..................44 Connecting to a Telephone Line ................44 Configuring the Machine..................46...
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Entering Characters.....................88 Value Input Mode .....................88 Fax Number Input Mode ..................88 Text Input Mode .......................90 Restricting Machine Functions According to User ..........91 Enabling the User Restriction Settings..............91 Modifying user entries ...................93 Deleting user entries....................94 When a Message Requesting a User ID Appears ..........95 3.
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Specifying Scan Settings .................. 130 Adjusting Image Density ..................130 Selecting the Document Type According to Original..........131 5. Using the Scanner Function The Screen in Scanner Mode................133 Registering Scan Destinations ................. 134 Modifying Scan Destinations..................139 Deleting Scan Destinations ..................140 Scanning Using the Control Panel ..............141 Basic Operation for Scan to E-mail/FTP/Folder .............141 Specifying the scan destination ................143 Basic Operation for Scan to USB................145...
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Using the Fax Function from a Computer (LAN-Fax) ........181 Configuring the LAN-Fax Address Book ..............181 Opening the LAN-Fax Address Book ..............181 Registering destinations ..................182 Modifying destinations ..................184 Registering groups ....................184 Modifying groups ....................185 Deleting individual destinations or groups ............186 Exporting/Importing LAN-Fax Address Book data..........186 Basic Operation for Sending Faxes from a Computer ...........188 Canceling a fax....................189...
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Administrator Settings ..................233 Changing Administrator Settings................233 Administrator Setting Parameters ................234 PDL Settings....................... 238 Changing PDL Settings..................238 PDL Setting Parameters ..................239 8. Configuring the Machine Using Web Image Monitor Using Web Image Monitor................. 243 Displaying the Main Page.................. 245 Changing the Interface Language................245 Checking the System Information..............
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Print Quality Problems ..................287 Checking the Condition of the Machine ..............287 Printer Problems ....................288 Changing the Printer Driver Settings..............289 Print Positions Do Not Match Display Positions.............289 Adjusting Printing Position ..................290 Copier Problems ....................293 Scanner Problems ..................... 295 Fax Problems ..................... 296 Error and Status Messages on the Screen............299 Replacing the Print Cartridge ................307 10.Maintenance...
1. Guide to the Machine This chapter provides basic information about the product and this manual. Introduction Thank you very much for choosing this product. This manual describes detailed instructions on the operation and notes about the use of this machine. To get maximum versatility from this machine, all operators are requested to read this manual carefully and follow the instructions.
Guide to the Machine • The product names of Windows Server 2003 are as follows: ® ® Microsoft Windows Server 2003 Standard Edition ® ® Microsoft Windows Server 2003 Enterprise Edition ® ® Microsoft Windows Server 2003 Web Edition ® ®...
Manuals for This Machine Manuals for This Machine Several manuals are provided with this machine. Select the manual that contains the information you require. ❖ Safety Information Provides information on safe usage of this machine. To avoid injury and prevent damage to the machine, be sure to read this. ❖...
Guide to the Machine Machine Types This machine comes in two models that have different duplex functions. When describing procedures that are model-specific, this manual refers to the different machine models as Type 1 or Type 2. The following table describes the model types.
How to Read This Manual How to Read This Manual Symbols This manual uses the following symbols: Indicates points to pay attention to when using the machine, and explanations of likely causes of paper misfeeds, damage to originals, or loss of data. Be sure to read these explanations.
Guide to the Machine Using Manuals Be sure to read this section before any other part of this manual. • This manual uses procedures based on Windows XP as an example, unless otherwise specified. Procedures and screens might vary depending on the op- erating system you are using.
Using Manuals Opening Manuals This section describes how to open the manuals. There are three ways to view the manuals. Opening from the desktop icon Follow the procedure below to open the manuals from the desktop icon. Double-click the manual icon on your desktop. The manual opens.
Guide to the Machine Removing Manuals from Your Computer Follow the procedure below to remove manuals from your computer. On the [Start] menu, point to [All Programs], point to [Product Name], and then click [Uninstall]. Follow the instructions to remove the manual. Click [Finish].
Feature Highlights Feature Highlights This section provides information about basic usage and some useful functions of the machine. Important ❒ Certain functions require special machine configuration. ❒ This machine is compatible with certain other network environments and op- erating systems in addition to Windows and Mac OS X. For details, contact your sales or service representative, or visit the product Web site.
Guide to the Machine Connecting via a network You can connect this machine to a network and use it as a network printer. BSP003S ❖ Preparation for printing via a network To use this machine as a printer via network connection: Connect the machine to a network.
Feature Highlights ❖ Printing confidential documents Use the printer driver to send a print job as a Locked Print file from a com- puter. For details, see p.106 “Storing a Locked Print file”. Enter the password using the control panel to print the file. For details, see p.107 “Printing a Locked Print file”.
Guide to the Machine Copying multiple pages onto a single sheet of paper You can copy multiple pages of an original onto a single sheet of paper. Important ❒ This function is only available when the original is set in the ADF, not when it is set on the exposure glass.
Feature Highlights ❖ Preparation for copying an ID card To always make photocopies in ID card copy mode: Configure the machine's default [Reduce/Enlarge] setting. For details, see p.202 “Copy Settings”. To use this function for the current job only: Configure the setting using the {Reduce/Enlarge} key before starting the current job.
Guide to the Machine Sorting the output paper When making multiple copies of multiple pages, you can configure the machine to sort the output pages into sets. Important ❒ This function is only available when the original is set in the ADF, not when it is set on the exposure glass.
Feature Highlights Scanning from a computer You can operate the machine from your computer and scan originals into your computer directly. BSP009S ❖ Preparation for scanning from a computer with USB connection Connect the machine to the computer using a USB cable, and install the scanner driver on the computer.
Guide to the Machine Sending scanned files via e-mail You can send scanned files via e-mail using the control panel. BSP010S ❖ Preparation for sending scanned files via e-mail Connect the machine to the network. For details, see p.42 “Connecting with Network Cable”. Configure the IP address, subnet mask, and gateway address using the control panel.
Feature Highlights ❖ Preparation for sending scanned files to an FTP server Connect the machine to the network. For details, see p.42 “Connecting with Network Cable”. Configure the IP address, subnet mask, and gateway address using the control panel. For details, see p.46 “Configuring the IP Address Settings”. Register the destinations to the Address Book using Web Image Monitor.
Guide to the Machine Sending scanned files to a USB flash disk You can send and store scanned files on a USB flash disk using the control panel. BSP202S ❖ Preparation for sending scanned files to a USB flash disk Insert a USB flash disk in the machine.
Feature Highlights Using the machine with an external telephone You can use this machine as a fax machine and also use the same telephone line for voice calls. BSP014S ❖ Preparation for using the machine with an external telephone Connect an external telephone to the machine. For details, see p.44 “Connecting to a Telephone Line”.
Guide to the Machine Sending faxes from a computer (LAN-Fax) You can send a document directly from a computer through this machine to an- other fax machine, without printing the document. Important ❒ This function is supported by Windows 2000/XP/Vista and Windows Server 2003/2003 R2/2008.
Guide to Components Guide to Components This section lists the names and functions of the parts of this machine. Exterior: Front View BSP016S ADF (Auto document feeder) Front Cover Cover Open this cover to replace the print car- tridge or remove jammed paper. Open this cover to remove originals jammed in the ADF.
Guide to the Machine Control Panel Cover for the Exposure Glass Contains a screen and keys for machine Open this cover to place originals on the control. exposure glass. Exposure Glass Place originals here sheet by sheet. Exterior: Rear View BSP017S Power Switch Use this switch to turn the power on or...
Guide to Components Interior BSP019S Print Cartridge Messages appear on the screen when the print cartridge needs to be replaced, or a new cartridge needs to be prepared. Reference For details about the messages that appear on the screen when consumables need to be replaced, see p.299 “Error and Status Messages on the Screen”.
Guide to the Machine Control Panel This section describes the names and usage of the parts of the control panel. Important ❒ The actual control panel may look different from the illustration below, de- pending on the country of use. BSP020S One Touch Buttons Screen...
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Guide to Components {Clear/Stop} key {Density} key Press to adjust image density for the cur- • While the machine is processing a job: rent job. press to cancel the current job. • While configuring the machine: press • Copier mode: select from 5 levels of to cancel the current setting and re- density.
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Guide to the Machine ❒ A sticker for control panel keys and a name sheet for One Touch buttons may be included, depending on the country of use. If included, apply the stickers appropriate for your language to the control panel. Note that if the control panel is covered with a protective sheet, be sure to remove it before applying the stickers.
2. Getting Started This chapter describes procedures for installing and configuring the machine, connecting options to the machine, and handling paper. Installing the Machine This section describes steps required to install the machine and prepare it for use. Where to Put the Machine The machine’s location should be carefully chosen because environmental con- ditions greatly affect its performance.
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Getting Started R CAUTION: • Keep the machine away from humidity and dust. Otherwise a fire or an electric shock might occur. Do not place the machine on an unstable or tilt- ed surface. If it topples over, an injury might occur. •...
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Installing the Machine ❖ Optimum Environmental Conditions Permissible and recommended temperature and humidity ranges are as fol- lows: BSP023S • White area: Permissible Range • Blue area: Recommended Range Note ❒ To avoid build up of ozone, be sure to locate this machine in a large, well ventilated room that has an air turnover of more than 30 m /hr/person.
Getting Started Unpacking To protect it from shock and vibration during transit, this machine comes pack- aged in cushioning foam and secured with tape. Remove these protective mate- rials after bringing the machine to where it will be installed. R WARNING: •...
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Installing the Machine Remove the plastic bag. Lift the machine by using the inset grips on both sides of the machine. BSP025S Remove the protective materials attached on the machine's exterior. BSP026S BSP027S The actual machine may come with protective materials attached in different positions.
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Getting Started Open the ADF cover. BSP028S Gently pull the protective sheet to remove it. BSP029S BSP026AS Close the ADF cover. BSP031S...
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Installing the Machine Push the side button to open the front cover, and then carefully lower it. BSP252S Remove the protective material attached inside the machine. BSP255S Unpack the print cartridge. Then, place it on a flat surface, and remove the protection sheet.
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Getting Started Shake the print cartridge from side to side five or six times. BSP038S Slide the print cartridge in horizontally. When the cartridge can go no fur- ther, raise it slightly and push it fully in. Then push down on the cartridge until it clicks into place.
Installing the Machine Pull out and raise the stop fence. BSP018S Turning the Power on This section describes how to turn on the machine. R WARNING: • Plug and unplug the power cable with dry hands, or an electric shock could occur.
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Getting Started Plug in the power cord. BSP040S Turn the power switch to ”aOn”. BSP041S The {Copy} key on the control panel lights up. Note ❒ Depending on the [Default Mode] setting under [Admin Settings], the {Facsim- ile} key may light up instead of the {Copy} key. ❒...
Installing the Machine Initial Setup When you turn on the machine for the first time, a menu for configuring the set- tings described below will appear on the display. This section describes how to complete the Initial Setup. Important ❒ : The fax number code is required by international law.
Getting Started Note ❒ You can change the settings configured during the Initial Setup later under [Admin Settings]. In addition, you can set the machine's time and date under [Admin Settings]. ❒ When the [Transmitter Header] setting under fax transmission settings is turned on, the registered user fax number, user name, and time and date of transmission appear on the header of every fax you send.
Installing the Machine ❖ Fax mode Press the {Facsimile} key to activate fax mode. While in fax mode, the {Facsim- ile} key lights up. BSP045S ❖ Function Priority By default, copy mode is selected when the machine is turned on, or if the pre- set [Auto Clear] time passes with no operation while the initial screen of the current mode is displayed.
Getting Started Note ❒ Even if Energy Saver mode 2 is enabled, the machine will not enter Energy Saver mode 2 for two hours if [Low Humidity Mode] under [Machine Settings] is enabled. Reference For details about [Power Saver], see p.233 “Administrator Settings”. For details about [Low Humidity Mode], see p.218 “Machine Settings”.
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Installing the Machine Current job Job that you want to execute simultaneously Fax memory reception (storing a received fax • Copy into the machine's memory) • Scan • Print • Storing a document to be faxed into the machine's memory before transmission •...
Getting Started Connecting the Machine This section describes connecting the machine to a computer and a telephone line. Connecting with USB Cable Important ❒ USB 2.0 interface cable is not supplied. Obtain a USB cable that is correct for the computer you are using. Connect the square-shaped connector of the USB 2.0 cable to the USB port.
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Connecting the Machine Important ❒ Use shielded Ethernet cable. Unshielded cables create electromagnetic inter- ference that could cause malfunctions. ❒ The Ethernet cable is not supplied with this machine. Select your cable ac- cording to the network environment. Connect the Ethernet cable to the Ethernet port. BSP047S Attach the ferrite core supplied with this machine at the other end of the Ethernet cable about 5 cm (2 inches) ( ) from the connector, making a loop...
Getting Started Reading the LED lamps BSP048S Yellow: Lights up when 10BASE-T connection is properly established. Flash- es when data is being transmitted. Green: Lights up when 100BASE-TX connection is properly established. Flashes when data is being transmitted. Connecting to a Telephone Line You can connect the machine to the public switched telephone network (PSTN) directly or through a private branch exchange (PBX).
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Connecting the Machine Connect a telephone line cord to LINE. BSP049S If using an external telephone, connect the telephone to TEL. BSP050S Note ❒ After connecting the machine to the telephone line, configure the tele- phone network settings and fax reception mode. ❒...
Getting Started Configuring the Machine This section describes configuring the settings required to use the machine on a network and as a fax machine. Configuring the IP Address Settings The procedure for configuring network settings differs depending on whether IP address information is assigned automatically by the network (DHCP), or manually.
Configuring the Machine Press the {Clear/Stop} key to return to the initial screen. If you are requested to reboot the machine, turn off the machine, and then turn it back on. Print the configuration page to confirm the setting. The IP address setting will appear under “TCP/IP” on the configuration page.
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Getting Started Press the {U}{T} keys to select [Network Settings], and then press the {OK} key. If you are requested to enter a password, enter the password using the num- ber keys, and then press the {OK} key. Press the {U}{T} keys to select [IP Configuration], and then press the {OK} key.
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Configuring the Machine If necessary, enter a new gateway address using the number keys, and then press the {OK} key. Press the {U}{T} keys to move between fields. Confirm the setting, and then press the { } key. Press the {Clear/Stop} key to return to the initial screen. If you are requested to reboot the machine, turn off the machine, and then turn it back on.
Getting Started Configuring Telephone Network Settings Selecting the telephone line type Select the telephone line type according to your telephone line service. There are two types: tone and pulse dial. This function is not available in some regions. Press the {User Tools} key. BSP051S Press the {U}{T} keys to select [Admin Settings], and then press the {OK} key.
Configuring the Machine Selecting the telephone network connection type Select the type of connection to the telephone network. There are two types: public switched telephone network (PSTN) and private branch exchange (PBX). Press the {User Tools} key. BSP051S Press the {U}{T} keys to select [Admin Settings], and then press the {OK} key.
Getting Started Setting the outside line access number If the machine is connected to the telephone network through a PBX, set the dial number to access the outside line. Important ❒ Make sure to set the outside line access number that matches the setting of your PBX.
Sharing the Printer on a Network Sharing the Printer on a Network This section describes how to set up the machine for use as a network printer. The shared printer can be used by computers on the network. Important ❒ To change printer properties in the [Printer] folder, you must have Manage Printers permission.
Getting Started Installing the Optional Paper Feed Unit This section describes how to install the optional paper feed unit. Installing the Paper Feed Unit TK1080 (Tray 2) R WARNING: • Touching the prongs of the power cable's plug with anything metallic constitutes a fire and electric shock hazard.
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Installing the Optional Paper Feed Unit Lift the machine using the inset grips on both sides. BSP025S There are three upright pins on the optional paper feed unit. Align them with the holes on the underside of the machine, and then carefully lower the machine onto them.
Getting Started Paper and Other Media This section describes supported and unsupported paper, paper precautions, details of each paper type and the printable area. Note ❒ All paper must be set vertically, regardless of the paper size. Supported Paper for Each Tray This section describes the type, size, and weight of paper that can be loaded in each tray.
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Paper and Other Media ❖ Tray 2 (option) Type Size Weight Capacity Plain paper 60 to 105 g/m Thin paper B5 JIS (16.0 to 28.0 lb.) (80 g/m , 20 lb.) Thick paper 1 " × 14") Recycled paper Legal (8 Color paper "...
Getting Started Specifications of Paper Types The following tables describe the types of paper that can be used with this ma- chine. Important ❒ Depending on the paper type, the toner may take a while to dry. Before han- dling, make sure printed sheets have fully dried. Otherwise, the toner may smudge.
Paper and Other Media ❖ Thin paper Item Description Paper thickness 52 to 64 g/m (13.8 to 17.0 lb.) Supported paper tray Any input tray can be used (however, tray 2 only supports thin paper weighing 60 to 64 g/m , 16.0 to 17.0 lb.).
Getting Started ❖ Prepunched paper Item Description Paper thickness 75 to 90 g/m (20 to 24.0 lb.) Supported paper tray Any input tray can be used. " × 14 "), Letter (8 " × 11 ") Duplex supported size A4, Legal (8 Notes If the paper thickness is outside the specified range, select [Thin Paper(52-64g/m2)], [Thick Paper 1(100-130g/m2)] or [Thick Pa-...
Paper and Other Media ❖ Cardstock Item Description Paper thickness 105 to 160 g/m (28.0 to 42.6 lb.) Supported paper tray Tray 1 and bypass tray Duplex supported size None Notes • The number of sheets that can be printed in one minute is approximately half that of plain paper.
Getting Started ❖ Envelope Item Description Supported paper tray Bypass tray Duplex supported size None Notes • Avoid using self-adhesive envelopes. They may cause machine malfunctions. • The number of envelopes that can be printed in one minute is approximately half that of plain paper. •...
Paper and Other Media Paper Storage Precautions Paper should always be stored properly. Improperly stored paper might result in poor print quality, paper jams, or printer damage. Recommendations are as follows: • Avoid storing paper in areas that are excessively cold, hot, humid, or dry. •...
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Getting Started ❖ Envelope BSP057S Print area Feed direction Approximately 4.2 mm (0.17 inches) Approximately 4.2 mm (0.17 inches) Note ❒ The print area may vary depending on the paper size, printer language and printer driver settings. ❒ For better envelope printing, we recommend you set the right, left, top, and bottom print margins to at least 15 mm (0.6 inches) each.
Loading Paper Loading Paper This describes how to load paper into the paper tray and bypass tray. R CAUTION: • Do not pull out the paper tray forcefully. If you do, the tray might fall and cause an injury. Loading Paper in Tray 1 The following example explains loading procedure for the standard paper tray (Tray 1).
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Getting Started Pinch the clip on the side paper guide and slide it to match the standard size. BSP071S BSP061S When loading custom size paper, position the paper guide slightly wider than the actual paper size.
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Loading Paper Pinch the end paper guide and slide it inward to match the standard size. BSP062S BSP063S When loading custom size paper, position the paper guide slightly wider than the actual paper size. Load the new paper stack print side down. Make sure paper is not stacked higher than the upper limit marked inside the tray.
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Getting Started Make sure the paper is not stacked higher than the projection on the side pa- per guides. BSP065S Check there are no gaps between the paper and the paper guides; both side and end paper guides. BSP066S If there is a gap between the paper and the end paper guide, as in the example below, the paper might not feed in correctly.
Loading Paper Carefully push tray 1 straight into the machine. BSP068S To avoid paper jams, make sure the tray is securely inserted. Note ❒ The remaining paper indicator on the left front side of the paper tray shows approximately how much paper is remaining. Reference For details about paper types supported by the machine, see p.56 “Paper and Other Media”.
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Getting Started Carefully pull tray 1, and then pull out with both hands. BSP058S Place the tray on a flat surface. Release the extender locks on both sides of the tray, and then pull out the extender until it clicks. BSP069S After extension, make sure the extender's inner surface and the scale are aligned.
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Loading Paper Lock the extender in the extended position. BSP218S Pinch the clip on the side paper guide, and then slide it to match the stan- dard size. BSP071S BSP061S...
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Getting Started Pinch the end paper guide and slide it inward to match the Legal paper size. BSP072S BSP063S Load the new paper stack print side down. Make sure paper is not stacked higher than the upper limit marked inside the tray.
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Loading Paper Make sure the paper is not stacked higher than the projection on the side pa- per guides. BSP065S Check there are no gaps between the paper and the paper guides; both side and end paper guides. BSP066S If there is a gap between the paper and the end paper guide, as in the example below, the paper might not feed in correctly.
Getting Started Carefully push tray 1 straight into the machine. BSP068S To avoid paper jams, make sure the tray is securely inserted. Note ❒ The remaining paper indicator on the left front side of the paper tray shows approximately how much paper is remaining. Reference For details about paper types supported by the machine, see p.56 “Paper and Other Media”.
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Loading Paper Pinch the clips on the side paper guide, and then slide it to match the paper size. BSP071S Pinch the clip on the end paper guide and slide it inward to match the paper size. BSP062S BSP063S When loading custom size paper, position the paper guide slightly wider than the actual paper size.
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Getting Started Load the new paper stack print side down. Make sure paper is not stacked higher than the upper limit marked inside the tray. BSP064S Make sure the paper is not stacked higher than the projection on the side pa- per guides.
Loading Paper Slide the tray, then push it all the way in. Push the tray firmly to avoid a paper jam. BSP081S Note ❒ The remaining paper indicator on the left front side of the paper tray shows approximately how much paper is remaining. Loading Paper in the Bypass Tray Important ❒...
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Getting Started If you load A4 (297 mm) or larger size paper, pull out the bypass tray extension. BSP083S Slide the side guides outward, then load paper with the print side up, and push in until it stops against the machine. BSP084S Adjust the side guides to the paper width.
Loading Paper Loading envelopes R CAUTION: • The inside of this machine becomes very hot. Do not touch parts labelled “v” (indicating a hot surface). Important ❒ Before printing on envelopes, make sure to lower the levers on the machine rear, inside the rear cover, to avoid envelopes coming out creased.
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Getting Started You can print on envelopes with flaps folded or unfolded. When using enve- lopes with flaps folded, check that the flaps are folded properly and there is no air inside. BSP075S Adjust the side guides to the envelope width. BSP076S Open the rear cover.
Loading Paper Note ❒ After loading envelopes in the tray, specify the paper type and size using the control panel or the printer driver. ❒ Be sure to load envelopes so that their flaps are on the left. If you do not, the envelopes will become creased.
Getting Started Press the {U}{T} keys to select the desired tray, and then press the {OK} key. Press the {U}{T} keys to select the desired paper type, and then press the {OK} key. The new setting is displayed with an “p” symbol, indicating that the setting has been changed.
Loading Paper Specifying a custom paper size This section describes how to specify a custom paper size. Important ❒ Custom size paper cannot be loaded in tray 2. ❒ When you perform printing, make sure that the paper size specified with the printer driver matches the paper size specified with the control panel.
Getting Started Placing Originals This section describes the types of originals you can set and how to place them. About Originals This section describes the types of originals that can be placed and which parts of the original are unscannable. Recommended size of originals This section describes the recommended size of the original.
Placing Originals • Transparent originals such as OHP transparencies or translucent paper • Originals that are wet with toner or white out • Originals with adhesive materials/tapes • Originals with writings in pencil or copied with carbon paper • Wavy originals Unscannable image area Even if you correctly place originals in the ADF or on the exposure glass, mar- gins of a few millimeters on all four sides of the original might not be scanned.
Getting Started Placing Originals This section describes the procedure for placing originals on the exposure glass and in the ADF. Important ❒ Do not place originals before any correction fluid and toner has completely dried. Doing so may make marks on the exposure glass that will appear on copies.
Placing Originals Placing originals in the Auto Document Feeder By using the ADF, you can scan multiple pages at once. Important ❒ Do not place different size originals in the ADF at once. ❒ Straighten curls in the originals before placing them in the ADF. ❒...
Getting Started Entering Characters This section describes how to enter characters using the control panel when con- figuring the machine's settings. There are three modes for entering characters, depending on the type of setting you are configuring: • Value input mode for entering numerical values. •...
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Entering Characters • To move the cursor left or right Press the {U} key to move the cursor left, and the {T} key to move the cursor right. If you enter a character when there is a character at the cursor position, the current character shifts to the right.
Getting Started Text Input Mode Text input mode becomes active when entering names. ❖ Available characters Letters, numbers, and symbols can be entered. BAA185S In this mode, use the keys as follows: • To enter a character Press a number key repeatedly until the desired character appears. When entering two characters that use the same number key successively, press the {T} key after entering the first character.
Restricting Machine Functions According to User Restricting Machine Functions According to User You can set the machine to require a user ID when someone tries to copy, send faxes, or scan using the control panel. To enable this setting, you must first configure the machine via Web Image Mon- itor.
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Getting Started Click [User Function List]. A list of currently registered user entries appears. Select a user entry, and then click [Edit]. Type a unique user Name in [User] using up to 16 alphanumeric characters. Type a unique user ID in [ID] using up to 8 digits. The user ID will be used to authenticate users at the control panel, when they try to use a restricted function.
Restricting Machine Functions According to User Note ❒ You must enter both a user name and user ID to register a user entry. ❒ No two user entries can have the same user name or user ID. Reference For details about using a Web Image Monitor, see p.243 “Using Web Image Monitor”.
Getting Started Deleting user entries This section describes how to delete user entries. Start the Web browser, and access the machine by entering its IP address. Click [Restrict User Function]. Click [User Function List]. A list of currently registered user entries appears. Select the entry to delete, and then click [Delete].
When a Message Requesting a User ID Appears When a Message Requesting a User ID Appears If user restriction is enabled, when a user who is trying to use a restricted func- tion presses the {Start} key, the machine requests for a user ID. Enter ID The following functions may be restricted: •...
3. Using the Printer Function This chapter describes the printer functions. Configuring Option and Paper Settings Configure the printer driver according to the machine's option and paper set- tings. Important ❒ Manage Printers permission is required to change the printer properties in the [Printers] folder.
Using the Printer Function Windows The following procedure is based on Windows XP as an example. Printing is possible without bidirectional communication, but the computer will not be able to retrieve the status of print jobs. For this reason, we recommend you enable bidirectional communication when possible.
Configuring Option and Paper Settings Mac OS X 10.4 From the Apple menu, select [System Preferences...]. Under "Hardware", double-click [Print & Fax]. Select the machine from "Printer", and then click [Printer Setup...]. In the [Printer Info] dialog box, select [Installable Options] from the list. Check the tray 2 configuration, and then click [Apply Changes].
Using the Printer Function Accessing the Printer Properties This section describes accessing the printer properties. For details about settings, see the printer driver Help. Accessing the Printer Properties from the [Printers and Faxes] Window Important ❒ To change the printer default settings including option configuration settings, log on using an account that has Manage Printers permission.
Accessing the Printer Properties Accessing the Printer Properties from an Application Windows You can configure printer settings for a specific application. To configure printer settings for a specific application, open the [Printing Prefer- ences] dialog box in that application. The following procedure explains how to configure settings for the WordPad application provided with Windows XP.
Using the Printer Function Basic Operation in Printer Mode The following procedure explains how to perform basic printing. Open the printer properties dialog box in your document's application. Set printing options as necessary, and then click [OK]. The printer properties dialog box closes. Click [OK].
Basic Operation in Printer Mode Note ❒ If the [Auto Continue] setting under [Machine Settings] is enabled, the ma- chine ignores the paper type and size settings and prints on whatever pa- per is loaded. Printing stops temporarily when the error is detected, and restarts automatically after ten seconds.
Using the Printer Function Canceling a Print Job You can cancel print jobs using either the machine’s control panel or your com- puter, depending on the status of the job. Canceling a print job before printing has started Cancel the print job from the computer. Windows Double-click the printer icon on the task bar of your computer.
Basic Operation in Printer Mode Note ❒ If the printer is shared by multiple computers, be careful not to cancel the print job of another user. ❒ If you cancel a print job that has already been processed, printing may con- tinue for a few pages before being canceled.
Using the Printer Function Printing Confidential Documents If you use the Locked Print function, you can password protect your print job. This means that your job is printed only after you enter the password using the machine's control panel. This function prevents unauthorized users seeing sensitive documents at the printer. Important ❒...
Printing Confidential Documents Reference For details about [Locked Print], see p.218 “Machine Settings”. Printing a Locked Print file When there is a Locked Print file stored in the machine, “ Locked Print Job ” appears on the machine's control Queued! Go to UserTools to process it panel display.
Using the Printer Function Note ❒ Use the following keys to cancel operation: • { }: Cancels the operation and returns the display to the previous screen. • {Clear/Stop}: Cancels the operation and returns the display to the initial screen. ❒...
Printing Confidential Documents Press the {U}{T} keys to select the file you want to delete, and then press the {OK} key. Locked Print HH:MM UserID "HH:MM" is the time when the Locked Print file was stored, and "UserID" is the User ID entered using the printer driver. Press the {U}{T} keys to select [Delete Job], and then press the {OK} key.
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Using the Printer Function When the Locked Print message is displayed, press the {User Tools} key. BSP051S The initial screen appears. Press the {User Tools} key again. Press the {U}{T} keys to select [Locked Print], and then press the {OK} key. Press the {U}{T} keys to find a file whose name starts with an "!"...
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Printing Confidential Documents Note ❒ Use the following keys to cancel operation: • { }: Cancels the operation and returns the display to the previous screen. • {Clear/Stop}: Cancels the operation and returns the display to the initial screen. ❒ The machine keeps a log of the 10 most recent canceled jobs. If a Locked Print file is canceled when the machine's log is already full, the oldest log will be deleted automatically.
Using the Printer Function Manual Duplex To print on both sides of paper using the Type 1 model, use the Manual Duplex function. Follow the procedure below to perform manual duplex printing. In Manual Duplex printing, the machine prints only even pages of a document first, asks you to reload the output paper turned upside down into the machine, and then prints odd pages on the back sides of the paper.
Using Various Print Functions Using Various Print Functions This section briefly describes various print functions that you can use to make printouts appropriate for your purposes. For details about the functions below, see the printer driver Help. Print Quality Functions Print quality and color tone can be adjusted to suit the print data.
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Using the Printer Function ❖ Changing orientation or rotating the image You can change the orientation of an image to portrait or landscape. You can also rotate the image by 180 degrees. Use rotation to prevent an image from being printed upside down when using paper that a predefined top and bot- tom (such as letterhead paper).
4. Using the Copier Function This chapter describes the copier functions. The Screen in Copier Mode This section provides information about the screen when the machine is in copi- er mode. By default, the display shows the copier screen when the machine is turned on. If the scanner or fax screen is shown on the display, press the {Copy} key on the control panel to switch to the copier screen.
Using the Copier Function Basic Operation in Copier Mode This section describes the basic procedure for making photocopies. Important ❒ The original in the ADF takes precedence over the original on the exposure glass if you place originals both in the ADF and on the exposure glass. Press the {Copy} key.
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Basic Operation in Copier Mode Note ❒ The maximum number of copies is 99. ❒ You can select the paper size used for printing copies in the [Paper Select] setting under copy settings. ❒ When making multiple copies of a multi-page document, you can select whether copies are output in collated sets, or in page batches in the [Sort] setting under copy settings.
Using the Copier Function Canceling a Copy Follow the procedure below to cancel copying. ❖ While scanning the original If copying is canceled while the machine is scanning the original, copying is cancelled immediately and there is no printout. When the original is set in the ADF, scanning stops after the current page has been fed.
Making Enlarged or Reduced Copies Making Enlarged or Reduced Copies This section describes how to specify the reduction or enlargement ratio for the current job. ❖ Scaling There are two ways to set the scaling ratio: using a preset ratio or manually specifying a customized ratio.
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Using the Copier Function Press the {Reduce/Enlarge} key or {U}{T} keys to select the desired ratio, and then press the {OK} key. If [Custom 25-400%] has been selected, specify the desired ratio using the number keys, and then press the {OK} key. Note ❒...
Combining Multiple Pages Combining Multiple Pages This section describes how to set the machine to combine multiple pages of an original onto a single sheet of paper. There are two ways to combine multiple pages: 2-in-1/4-in-1 copy and ID card copy.
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Using the Copier Function ❖ 4-in-1 mode You can copy four pages of an original onto a single sheet of photocopied pa- per. Depending on the orientation of the original, the printout format can be selected from the following: • Portrait Row BSP096S •...
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Combining Multiple Pages Press the {Reduce/Enlarge} key. BSP093S Press the {Reduce/Enlarge} key or {U}{T} keys to select [2in1] or [4in1], and then press the {OK} key. Press the {U}{T} keys to select the desired printout format, and then press the {OK} key. •...
Using the Copier Function Copying Both Sides of an ID Card onto One Side of Paper This section describes how to copy the front and back sides of an ID card, or oth- er small document, onto one side of a sheet of paper. When copying onto A4 size paper, you can copy documents that are smaller than A5 size.
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Combining Multiple Pages Place the original in the center of the A5/Half Letter scan area. BSP100S Press the {Start} key. A message prompting you to place the original back side down on the expo- sure glass appears on the display. Within 30 seconds, place the original back side down and top to the ma- chine rear on the exposure glass, and then press the {Start} key again.
Using the Copier Function Making 2-sided Copies This section describes how to make 2-sided copies by copying single-sided doc- uments onto the front and back sides of each sheet. The Type 2 model supports automatic duplex copying, and the Type 1 model supports manual duplex copying.
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Making 2-sided Copies ❖ Top to Bottom • Portrait BSP103S • Landscape BSP104S Use this procedure to set the machine to make 2-sided copies. Press the {Copy} key. BSP043S Press any menu key. BSP105S Press the {U}{T} keys to select [Duplex Copy], and then press the {OK} key. Press the {U}{T} keys to select copy orientation from [Top to Top] or [Top to Bottom], and then press the {OK} key.
Using the Copier Function Press the {U}{T} keys to select original orientation from [Portrait] or [Land- scape], and then press the {OK} key. Confirm the setting, and then press the { } key. Press the {Clear/Stop} key to return to the initial screen. "Duplex"...
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Making 2-sided Copies Note ❒ When making 2-sided copies, confirm which tray is used to feed paper from for making copies, by checking the [Paper Select] setting under [Copy Settings]. ❒ If the [Auto Clear] setting is enabled, temporary job settings may be cleared during the operation.
Using the Copier Function Specifying Scan Settings This section describes how to specify image density and quality for the current job. Adjusting Image Density This section describes how to adjust image density for the current job. There are five image density levels. The higher the density level, the darker the printout.
Specifying Scan Settings Selecting the Document Type According to Original This section describes how to select the best document type for the original that you are scanning. There are three document types: ❖ Text Select this when the original contains only text and no photographs or pic- tures.
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Using the Copier Function Note ❒ Press the { } key or {Clear/Stop} key to discard the current change and re- turn to the initial screen. ❒ You can change the machine's default [Quality] setting to always make cop- ies with a specific document type. ❒...
5. Using the Scanner Function This chapter describes the scanner functions. There are two scanning methods: scanning using the control panel and scanning from the computer (TWAIN scanning). The Screen in Scanner Mode This section provides information about the screen in scanner mode. By default, the display shows the copier screen when the machine is turned on.
Using the Scanner Function Registering Scan Destinations This section describes how to register scan destinations in the Address Book. To send scanned files to an e-mail address (Scan to E-mail), FTP server (Scan to FTP), or a shared folder on a network computer (Scan to Folder), you must first register the destination in the Address Book using Web Image Monitor.
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Registering Scan Destinations Item Setting Description One Touch Button Optional Select when setting the destination as a Quick Dial entry. Full Name Required Name of the destination. The name specified here will be shown on the screen when selecting a scan destina- tion.
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Using the Scanner Function Scan to FTP Settings Item Setting Description One Touch Button Optional Select when setting the destination as a Quick Dial entry. Full Name Required Name of the destination. The name specified here will be shown on the screen when selecting a scan destina- tion.
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Registering Scan Destinations Item Setting Description Resolution Optional Select the scan resolution from 100x100, 150x150, 200x200, 300x300, 400x400, or 600x600 dpi. Density Optional Specify the image density by clicking the right or left buttons. the lightest, and is the dark- est.
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Using the Scanner Function Item Setting Description File Format for Color/Gray Required File format of the scanned file when scanning in color. PDF or JPEG can be selected. PDF supports multiple pages in a document, but JPEG does not. File Format for B/W Required File format of the scanned file when scanning in black and white.
Registering Scan Destinations Reference To test sending files to a Scan to FTP or Scan to Folder destination, see p.141 “Scanning Using the Control Panel”. For details about creating backup files, see p.265 “Backing Up the Ma- chine's Settings”. For details about SMTP and DNS settings, see p.258 “Configuring the DNS Settings”...
Using the Scanner Function Deleting Scan Destinations This section describes how to delete registered destinations. Start the Web browser, and access the machine by entering its IP address. Click [Scan Destination]. Click the [Scan to E-mail], [Scan to FTP] or [Scan to Folder] tab. Select the entry to delete, and then click [Delete].
Scanning Using the Control Panel Scanning Using the Control Panel Scanning using the control panel allows you to send scanned files via e-mail (Scan to E-mail), to an FTP server (Scan to FTP), to the shared folder of a com- puter on a network (Scan to Folder), or to a USB flash disk (Scan to USB).
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Using the Scanner Function Press the {Address Book} key. You can press the {U}{T} keys to scroll the address book. BSP108S Search for the desired destination by entering the destination name using the number keys, and then press the {OK} key. The screen changes to show the names that match the characters you enter.
Scanning Using the Control Panel Note ❒ To cancel scanning, press the {Scanner} key, and then press the {Clear/Stop} key. The scan files are discarded. ❒ You can configure the machine to scan documents in black and white, col- or, or grayscale by changing the [Color Mode] setting under scanner set- tings.
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Using the Scanner Function ❖ Using the One Touch buttons Press the One Touch button to which the desired Quick Dial entry is regis- tered. Press the {Shift} key to toggle the One Touch buttons between Quick Dial en- tries Nos.1 to 10 and Nos. 11 to 20. BSP109S ❖...
Scanning Using the Control Panel Basic Operation for Scan to USB This section describes the basic operation for sending scanned files to a USB flash disk. Important ❒ The original in the ADF takes precedence over the original on the exposure glass if you place originals both in the ADF and on the exposure glass.
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Using the Scanner Function Place the original on the exposure glass or in the ADF. If necessary, configure advanced scan settings. Press the {Start} key. BSP089S Depending on the machine's setting, you will see the following screen on the display. When in black-and-white scanning mode: File Format? [1]TIFF [2]PDF...
Scanning Using the Control Panel Note ❒ To cancel scanning, press the {Scanner} key, and then press the {Clear/Stop} key. The scan files are discarded. ❒ You can configure the machine to scan documents in black and white, col- or, or grayscale by changing the [Color Mode] setting under scanner set- tings.
Using the Scanner Function ❒ If you specify the last used destination, the preset scan settings become effec- tive again, even if you have changed the settings for the previous job. Specifying the scanning size according to the size of the original This section describes how to specify the scanning size according to the size of the current original.
Scanning Using the Control Panel • When the machine's mode is changed. • When the power is turned off. • When the machine's default for the same setting is changed. Reference For details about [Document Size], see p.207 “Scanner Settings”. For details about [Auto Clear], see p.233 “Administrator Settings”.
Using the Scanner Function For details about [Auto Clear], see p.233 “Administrator Settings”. Specifying resolution This section describes how to specify the scan resolution for the current job. There are six resolution settings. The higher the resolution, the higher the quality but greater the file size.
Scanning from a Computer Scanning from a Computer Scanning from a computer (TWAIN scanning) allows you to operate the ma- chine from your computer and scan originals into your computer directly. TWAIN scanning is available with both USB and network connections. Basic Operation for TWAIN Scanning This section describes the basic TWAIN scanning operation.
Using the Scanner Function Scanning from a computer (Windows) The following procedure uses Windows XP and PageManager as an example. The procedure may vary depending on PageManager's version. For details, see the manual for PageManager. Place the original on the exposure glass or in the ADF. On the [Start] menu, point to [All Programs], point to [Presto! PageManager X.XX], and then click [Presto! PageManager X.XX].
Scanning from a Computer Scanning from a computer (Mac OS X) The following procedure uses Mac OS X and PageManager as an example. The procedure may vary depending on PageManager's version. For details, see the manual for PageManager. Place the original on the exposure glass or in the ADF. On the [Go] menu, click [Applications].
Using the Scanner Function Settings you can configure in the TWAIN dialog box This section describes the settings you can configure in the TWAIN dialog box. BSP198S Scanner: [Black & White Photo] Select this to scan black and white Select the scanner you want to use. The photographs as grayscale images.
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Scanning from a Computer • When using the ADF: Selectable resolutions vary depending on [ADF-Faster] where the original is set. Select this to scan originals with many • When using the exposure glass: graphics, originals with both text and 75, 100, 150, 200, 300, 400, 500, 600, graphics, line art, or color photo- 1200, 2400, 4800, 9600, 19200 dpi, User graphs in fast scan mode.
6. Using the Fax Function This chapter describes the fax functions. The Screen in Fax Mode This section provides information about the screen in fax mode. By default, the display shows the copier screen when the machine is turned on. If the copy or scanner screen is shown on the display, press the {Facsimile} key on the control panel to switch to the fax screen.
Using the Fax Function Setting the Date and Time This section describes how to set the time and date for the machine's internal clock, and how to select the display format. • Date Year, month, date, and date format (Mm/Dd/Yyyy, Dd/Mm Yyyy, or Yyyy Mm/Dd) •...
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Setting the Date and Time Press the {U}{T} keys to select [Time Setting], and then press the {OK} key. Select the desired time format using {U}{T} keys, and then press the {OK} key. If you selected [24 hours], proceed to step If you selected [12 hours], proceed to the next step.
Using the Fax Function Registering Fax Destinations This section describes how to register fax destinations in the Address Book using the control panel or Web Image Monitor. The Address Book allows you to spec- ify fax destinations quickly and easily. Important ❒...
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Registering Fax Destinations Press the {U}{T} keys to select [Quick Dial Entry] or [Speed Dial Entry], and then press the {OK} key. Press the {U}{T} keys to select the desired Quick Dial entry number (01 to 20) or Speed Dial entry number (01 to 50), and then press the {OK} key. Press the {U}{T} keys to select [Fax # Entry], and then press the {OK} key.
Using the Fax Function Modifying fax destinations This section describes how to modify the information of registered destinations. Press the {User Tools} key. BSP051S Press the {U}{T} keys to select [Fax Directory], and then press the {OK} key. If you are requested to enter a password, enter the password using the num- ber keys, and then press the {OK} key.
Registering Fax Destinations Deleting fax destinations This section describes how to delete registered destination. Press the {User Tools} key. BSP051S Press the {U}{T} keys to select [Fax Directory], and then press the {OK} key. If you are requested to enter a password, enter the password using the num- ber keys, and then press the {OK} key.
Using the Fax Function Confirm that the information has been deleted, and then press the {Clear/Stop} key. Note ❒ You can press the { } key to exit to the previous level of the menu tree. ❒ A password for accessing the [Fax Directory] menu can be specified in [Ad- min Menu Lock].
Registering Fax Destinations Fax destination settings Item Setting Description Quick Dial / Speed Dial Required Select the number to which you want to register Quick Dial or Speed Dial desti- nation. Name Optional Name of the destination. The name spec- ified here will be shown on the screen when selecting a fax destination.
Using the Fax Function Select the entry to modify, and then click [Edit]. Modify settings as necessary. Enter the administrator password if required. Click [Submit]. Close the Web browser. Deleting fax destinations This section describes how to delete registered destination. Start the Web browser and access the machine by entering its IP address.
Sending a Fax Sending a Fax This section describes the transmission modes and the basic operations for send- ing a fax. Important ❒ It is recommended that you call the receiver and confirm with them when sending important documents. Selecting Transmission Mode This section describes how to select the transmission mode.
Using the Fax Function Press any menu key. BSP105S Press the {U}{T} keys to select [Immediate TX], and then press the {OK} key. Press the {U}{T} keys to select [Off], [On], or [Next Fax Only], and then press the {OK} key. For Memory Transmission, select [Off].
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Sending a Fax Place the original on the exposure glass or in the ADF. If necessary, configure the advanced scan settings. Enter the fax number (up to 40 characters) using the number keys. Press the {Start} key. BSP089S When using the exposure glass in Memory Transmission mode, you will be prompted to place another original.
Using the Fax Function ❒ If paper is jammed in the ADF, the jammed page has not been scanned properly. When the machine is in Immediate Transmission mode, resend the fax starting from the jammed page. When in Memory Transmission mode, scan the entire originals again.
Sending a Fax Press the {Clear/Stop} key. BSP090S Note ❒ If you cancel sending a fax while broadcasting, only the fax to the current destination is canceled. The fax will be sent to the subsequent destinations as normal. Reference For details about the broadcasting function, see p.175 “Specifying the des- tination using the broadcast function”.
Using the Fax Function Press the {Facsimile} key. BSP045S Press the One Touch button to which the desired Quick Dial entry is regis- tered. Press the {Shift} key if you want to use Quick Dial entries Nos. 11 to 20 before pressing a One Touch button.
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Sending a Fax Entering a Speed Dial number Press the {Facsimile} key. BSP045S Press the {Address Book} key twice. BSP108S Enter the registered number (1-50) of the Speed Dial entry using the num- ber keys, and then press the {OK} key. BSP113S...
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Using the Fax Function Searching by Speed Dial name Press the {Facsimile} key. BSP045S Press the {Address Book} key. You can press the {U}{T} keys to scroll through the Address Book. BSP108S Enter the first letters of the desired Speed Dial entry's name using the num- ber keys.
Sending a Fax Note ❒ When searching through the Address Book, only the Speed Dial entries will be found, not the Quick Dial entries. ❒ You can check the registered names and fax numbers by printing a report. Reference For details about entering characters, see p.88 “Entering Characters”. For details about registering the Speed Dial entries, see p.160 “Registering Fax Destinations”.
Using the Fax Function Note ❒ While specifying multiple destinations, you can press the {Clear/Stop} key to clear all destinations. ❒ If you specify multiple destinations in Immediate Transmission mode, the mode switches to Memory Transmission mode temporarily. ❒ While broadcasting, pressing the {Clear/Stop} key cancels the fax to the cur- rent destination only.
Sending a Fax Useful Sending Functions This section explains some useful fax functions. You can confirm the status of the other party's machine easily before sending a fax by using the On Hook Dial function. If you have an extra telephone, you can talk and send a fax in one call.
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Using the Fax Function Reference For details about selecting the transmission mode, see p.167 “Selecting Transmission Mode”. Sending a fax after a conversation An external telephone allows you to send a fax after finishing your conversation, without having to disconnect and redial. This function is useful when you want to ensure that the fax will be received.
Sending a Fax Specifying the Scan Settings This section describes how to specify image density and resolution for the cur- rent scan job. Adjusting image density This section describes how to adjust image density for the current job. There are three image density levels. The darker the density level, the darker the printout.
Using the Fax Function Specifying the resolution This section describes how to specify the scan resolution for the current job. There are three resolution settings: ❖ Standard Select this when the original is a printed or typewritten document with nor- mal-sized characters.
Using the Fax Function from a Computer (LAN-Fax) Using the Fax Function from a Computer (LAN-Fax) This section describes how to use the fax function of the machine from a com- puter. You can send a document directly from a computer through this machine to an- other fax machine, without printing the document.
Using the Fax Function Click the [Address Book] tab. Note ❒ The procedure for opening the driver's properties may vary depending on the operating system. ❒ From the [View] list, you can select the type of destinations to display. • [All]: Displays all destinations. •...
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Using the Fax Function from a Computer (LAN-Fax) Setting LAN-Fax destinations Item Setting Description Name Required Name of the destination. Can contain up to 32 characters. Company Optional Company name of the desti- nation. Can contain up to 64 characters. You can select from registered data.
Using the Fax Function Modifying destinations This section describes how to modify registered destinations. Open the LAN-Fax Address Book, select the destination you want to mod- ify from the [User List], and then click [Edit]. Modify information as necessary, and then click [OK]. Click [Save as new user] if you want to register a new destination with similar information.
Using the Fax Function from a Computer (LAN-Fax) Select the destination you want to include in the group from [User List], and then click [Add]. To delete a destination from a group, select the destination you want to delete from [List of Group Members], and then click [Delete from List]. Click [OK].
Using the Fax Function Deleting individual destinations or groups This section describes how to delete individual destinations or groups from the LAN-Fax Address Book. Open the LAN-Fax Address Book, select the destination you want to delete from [User List], and then click [Delete]. A confirmation message appears.
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Using the Fax Function from a Computer (LAN-Fax) Select the file containing the address book data, and then click [Open]. A screen for selecting the items to import appears. For each field, select an appropriate item from the list. Select [*empty*] for fields for which there is no data to import. Note that [*emp- ty*] cannot be selected for [Name] or [Fax].
Using the Fax Function Note ❒ CSV files are exported using Unicode encoding. ❒ LAN-Fax Address Book data can be imported from CSV files whose char- acter encoding is Unicode or ASCII. ❒ Group data cannot be exported or imported. ❒...
Using the Fax Function from a Computer (LAN-Fax) Note ❒ A fax number can contain 0 to 9, “P” (pause), "p", "q", “o”, and space. ❒ If necessary, insert a pause in a fax number. The machine pauses briefly be- fore it dials the digits following the pause.
Using the Fax Function Canceling while sending a fax Cancel the fax using the control panel. Press the {Facsimile} key. BSP045S Press the {Clear/Stop} key. BSP090S Configuring Transmission Settings This section describes how to configure transmission settings in the LAN-Fax driver's properties.
Using the Fax Function from a Computer (LAN-Fax) Settings you can configure in the LAN-Fax driver's properties This section describes the settings you can configure in the LAN-Fax driver's properties. BSP116S Paper size Resolution Specifies the paper size. Specifies the resolution. •...
Using the Fax Function Receiving a Fax This section describes the reception modes and the basic operations for receiving a fax. Important ❒ When receiving an important fax, we recommend you confirm the contents of the received fax with the sender. ❒...
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Receiving a Fax ❖ When using the machine with an external device Select one of the following modes when an external telephone or telephone answering device is connected: • Manual mode (manual reception) In this mode, you must answer calls with an external telephone. If a call is a fax call, you have to start the fax reception manually.
Using the Fax Function Note ❒ You can press the { } key to exit to the previous level of the menu tree. ❒ In FAX/TAD mode, the machine automatically starts to receive faxes after the external telephone answering device rings the number of times speci- fied in [Overall Ringings w/ TAD] under [Fax Settings].
Receiving a Fax Receiving a Fax in FAX/TEL Mode When the reception mode is set to FAX/TEL mode, the machine receives a fax automatically if the incoming call is a fax call and rings when it receives voice calls. When there is an incoming call, the machine tries to detect a fax calling tone for five seconds.
Using the Fax Function Receiving a Fax in FAX/TAD Mode When the reception mode is set to FAX/TAD mode, the external telephone an- swering device answers and records messages when the machine receives tele- phone calls. If the incoming call is a fax call, the machine receives the fax automatically.
7. Configuring the Machine Using the Control Panel This chapter describes how to configure and adjust the machine's operational settings using the control panel. The machine can be operated using its default, but the configuration can be changed depending on the needs of the user. Changes to settings are stored even if the machine is turned off.
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Configuring the Machine Using the Control Panel Press the {U}{T} keys to select the document type of the original, and then press the {OK} key. Quality Text * The new setting is displayed with a “p” symbol, indicating that the setting has been changed.
Menu Chart Menu Chart This section lists the parameters included in each menu. Important ❒ Some items might not appear, depending on the model type you are using. ❒ Some items can also be configured using Web Image Monitor. ❖ Copy Settings (Menu key setting) Paper Select Sort Quality...
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Configuring the Machine Using the Control Panel ❖ Fax System Settings ({User Tools} key setting) RX Settings Tray Settings Delete Document Comm Settings Report Settings ❖ Fax Directory ({User Tools} key setting) Quick Dial Entry Speed Dial Entry ❖ Machine Settings ({User Tools} key setting) Speaker Volume Paper Settings I/O Timeout...
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Menu Chart ❖ Admin Settings ({User Tools} key setting) Date/Time Setup User Settings TEL Line Type PBX Selection PBX Access Digit Default Mode Auto Clear Power Saver Display Language Country Code Setting Default Admin Menu Lock ❖ PDL Settings ({User Tools} key setting) Paper Input List Print System...
Configuring the Machine Using the Control Panel Copy Settings This section describes how to configure the copy settings. Changing Copy Settings The procedure for changing the sort copy setting is provided as an example. Press the {Copy} key. BSP043S Press any menu key. BSP105S Press the {U}{T} keys to select [Sort], and then press the {OK} key.
Copy Settings Press the {Clear/Stop} key to return to the initial screen. Note ❒ You can press the { } key to exit to the previous level of the menu tree. Copy Setting Parameters This section describes the copy setting parameters. Important ❒...
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Configuring the Machine Using the Control Panel • Mixed Select this when the original contains both text and photographs or pic- tures. ❖ Density Specifies the image density for photocopying. Default: • (Lightest) • • • • (Darkest) ❖ Reduce/Enlarge Specifies a combined copy, or the percentage by which copies are enlarged or reduced.
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Copy Settings • 4in1 Select this to photocopy four pages of an original onto a single sheet of pa- per. When selecting this option, also select the orientation and layout. • Portrait Row BSP096S • Portrait Column BSP097S • Landscape Row BSP098S •...
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Configuring the Machine Using the Control Panel ❖ Duplex Copy Sets the machine to make 2-sided copies by copying single-sided documents onto the front and back sides of each sheet. This function is only available for the Type 2 model. Note that enabling this setting automatically disables the [ID Card Copy] set- ting.
Scanner Settings Scanner Settings This section describes how to configure the scanner settings. Changing Scanner Settings The procedure for changing the setting for creating a single file containing mul- tiple pages is provided as an example. Press the {Scanner} key. BSP044S Press any menu key.
Configuring the Machine Using the Control Panel Confirm the setting, and then press the { } key. Press the {Clear/Stop} key to return to the initial screen. Note ❒ You can press the { } key to exit to the previous level of the menu tree. Scanner Setting Parameters This section describes the scanner setting parameters.
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Scanner Settings ❖ Resolution Specifies the resolution for scanning the original. Default: [300x300 dpi] • 100x100 dpi • 150x150 dpi • 200x200 dpi • 300x300 dpi • 400x400 dpi • 600x600 dpi ❖ Density Specifies the image density for scanning originals. Default: •...
Configuring the Machine Using the Control Panel Fax Transmission Settings This section describes how to configure the fax transmission settings. Changing Fax Transmission Settings The procedure for setting the resolution for scanning the original is provided as an example. Press the {Facsimile} key. BSP045S Press any menu key.
Fax Transmission Settings Confirm the setting, and then press the { } key. Press the {Clear/Stop} key to return to the initial screen. Note ❒ You can press the { } key to exit to the previous level of the menu tree. Fax Transmission Setting Parameters This section describes fax transmission setting parameters.
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Configuring the Machine Using the Control Panel ❖ Auto Redial Sets the machine to redial the fax destination automatically when the line is busy or a transmission error occurs, if the machine is in Memory Transmis- sion mode. The number of redial attempts is preset to two or three times, de- pending on the [Country Code] setting under [Admin Settings], in five-minute intervals.
Fax System Settings Fax System Settings This section describes how to configure the fax system settings. Changing Fax System Settings The procedure for setting the tray for printing faxes is provided as an example. Press the {User Tools} key. BSP051S Press the {U}{T} keys to select [Fax Settings], and then press the {OK} key.
Configuring the Machine Using the Control Panel Fax System Setting Parameters This section describes fax system setting parameters. ❖ RX Settings (Reception Settings) Specifies the settings for receiving a fax. • RX Mode Specifies the reception mode. Default: [Fax Only] •...
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Fax System Settings ❖ Tray Settings • Tray Use: Fax Specifies the tray for printing received faxes. Note that only A4, Letter, or Legal size paper can be used for printing faxes. Make sure to select a tray that contains paper of the valid size. If tray 2 is not installed, only [Tray1 Only] appears.
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Configuring the Machine Using the Control Panel • TX Speed Specifies the transmission speed for the fax modem. Default: [33.6 Kbps] • 33.6 Kbps • 14.4 Kbps • 9.6 Kbps • 7.2 Kbps • 4.8 Kbps • 2.4 Kbps • RX Speed Specifies the reception speed for the fax modem.
Fax Directory Settings Fax Directory Settings This section describes the fax Quick Dial/Speed Dial settings. Registering Fax Destinations in Fax Quick Dial/Speed Dial Register fax destinations in the Address Book using this menu. Note ❒ A password for accessing the [Fax Directory] menu can be specified in [Admin Menu Lock].
Configuring the Machine Using the Control Panel Machine Settings This section describes the machine's operational settings. Changing Machine Settings The procedure for changing the volume of the keypad tone is provided as an ex- ample. Press the {User Tools} key. BSP051S Press the {U}{T} keys to select [Machine Settings], and then press the {OK} key.
Machine Settings Confirm the setting, and then press the { } key. Press the {Clear/Stop} key to return to the initial screen. Note ❒ You can press the { } key to exit to the previous level of the menu tree. Machine Setting Parameters This section describes the machine setting parameters.
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Configuring the Machine Using the Control Panel • Job Error Tone Vol Specifies the volume of the beep that sounds when a job error occurs. • 0(Off) • 1 • 2 • 3 • Alarm Volume Specifies the volume of the alarm that sounds when a transmission error or other alert occurs.
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Machine Settings ❖ I/O Timeout • Fixed USB Port If you have multiple machines of the same model, connecting a computer via USB to any machine other than the one originally used for installing the printer/LAN-Fax driver under a USB connection will start up the comput- er's Plug and Play function.
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Configuring the Machine Using the Control Panel • Restrict User Specifies how many seconds a user stays authenticated after paper is out- put when copying with the exposure glass. Note that authentication auto- matically expires immediately after copying using the ADF, sending a fax, or scanning using the control panel.
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Machine Settings ❖ Scanner Carriage Returns the scanning unit inside the machine to its original position. Before transporting the machine, use this function to return the scanning unit to its original position. • Move To Lock • [Not Execute] Exits to the previous level of the menu tree without returning the scan- ning unit to its original position.
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Configuring the Machine Using the Control Panel • Vert. Tray2 Select this to adjust the tray 2 registration vertically. • Horiz. Bypass Select this to adjust the bypass tray registration horizontally. • Vert. Bypass Select this to adjust the bypass tray registration vertically. •...
Network Settings Network Settings This section describes the network settings. Changing Network Settings The procedure for changing the network speed is provided as an example. Press the {User Tools} key. BSP051S Press the {U}{T} keys to select [Network Settings], and then press the {OK} key. Menu Network Settings If you are requested to enter a password, enter the password using the num-...
Configuring the Machine Using the Control Panel Confirm the setting, and then press the { } key. Press the {Clear/Stop} key to return to the initial screen. Note ❒ A password for accessing the [Network Settings] menu can be specified in [Admin Menu Lock].
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Network Settings ❖ IP Configuration • DHCP Activated Sets the machine to receive its IP address, subnet mask, and default gate- way address automatically from a DHCP server. When DHCP is used, you cannot specify the IP address, subnet mask, or default gateway address manually.
Configuring the Machine Using the Control Panel Reports Print This section describes the types of reports that can be printed. Printing the Configuration Page Follow the procedure below to print the configuration page. Press the {User Tools} key. BSP051S Press the {U}{T} keys to select [Reports Print], and then press the {OK} key. Menu Reports Print Press the {U}{T} keys to select [Configuration Page], and then press the {OK}...
Reports Print ❖ Speed Dial List Prints a list of Speed Dial entries. • No Sort Prints the list with the entries sorted by Speed Dial registration number. • Sort By Name Prints the list with the entries sorted by name. ❖...
Configuring the Machine Using the Control Panel ❖ Counter Info • Total Mode • Print Mode • Scan Mode • Fax Mode • Copy Mode • Both Sides ❖ Network Info Shows the settings for the following items: • MAC Address •...
Reports Print • If an external telephone was used: shows the fax number registered by the receiving party. • If a Quick Dial/Speed Dial was used: shows the name registered for the destination; if a name was not programmed, shows the destination's fax number.
Configuring the Machine Using the Control Panel Reading the Scan Transmission Log ❖ No. Shows file management numbers. ❖ Date Shows the date of a transmission. ❖ Time Shows the time at which a transmission was completed. ❖ Type Shows the transmission method. ❖...
Administrator Settings Administrator Settings This section describes administrator settings. Changing Administrator Settings The procedure for changing the start-up mode after power-on is provided as an example. Press the {User Tools} key. BSP051S Press the {U}{T} keys to select [Admin Settings], and then press the {OK} key.
Configuring the Machine Using the Control Panel Note ❒ A password for accessing the [Admin Settings] menu can be specified in [Ad- min Menu Lock]. ❒ You can press the { } key to exit to the previous level of the menu tree. Reference For details about [Admin Menu Lock], see p.233 “Administrator Settings”.
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Administrator Settings ❖ TEL Line Type Specifies the line type of the telephone line. To configure this setting, contact your telephone company and select the set- ting based on your telephone line. Selecting a wrong setting may cause fail- ures in fax transmissions. Default: [Tone] •...
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Configuring the Machine Using the Control Panel ❖ Power Saver Sets the machine to enter Energy Saver mode, Energy Saver mode 1 or Energy Saver mode 2, to reduce power consumption. The machine recovers from En- ergy Saver mode when it receives a print job, prints a received fax, or when the {Copy}, or {Start} key is pressed.
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Administrator Settings ❖ Setting Default • Clear Menu Settings • Not Execute Exits to the previous level of the menu tree without clearing the settings. • Execute Resets the machine's settings to their defaults except the following: lan- guage for the screen, country setting, network settings, and fax Quick Dial/Speed Dial destinations.
Configuring the Machine Using the Control Panel PDL Settings This section describes the PDL settings. Changing PDL Settings The procedure for changing the setting for duplex printing is described as an ex- ample. Press the {User Tools} key. BSP051S Press the {U}{T} keys to select [PDL Settings], and then press the {OK} key. Menu PDL Settings Press the {U}{T} keys to select [System], and then press the {OK} key.
PDL Settings Press the {Clear/Stop} key to return to the initial screen. Note ❒ You can press the { } key to exit to the previous level of the menu tree. PDL Setting Parameters This section describes the PDL setting parameters. Important ❒...
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Configuring the Machine Using the Control Panel • Sub Paper Size Sets the machine to print onto paper of another size if the specified paper is not loaded in any tray. Alternative sizes are preset to A4 and Letter. Default: [On] •...
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PDL Settings ❖ PCL Menu Specifies conditions when using PCL for printing. • Orientation Specifies the page orientation. Default: [Portrait] • Portrait • Landscape • Form Lines Specifies the number of lines per page. Default: • 5 to 128, in increments of 1 •...
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Configuring the Machine Using the Control Panel • Ext. A4 Width Sets the machine to extend the width of the printable area of A4 size paper, reducing side margin width. Default: [Off] • On • Off • Append CR To LF Sets the machine to append a CR code to each LF code to print text data clearly.
8. Configuring the Machine Using Web Image Monitor You can check the machine's status or change its settings by accessing the ma- chine directly using Web Image Monitor. Using Web Image Monitor Important ❒ Some items might not appear, depending on the model type you are using. ❒...
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Configuring the Machine Using Web Image Monitor Note ❒ To operate the machine via Web Image Monitor, you must first configure the machine's TCP/IP settings. ❒ If you use an older version of a supported Web browser or the Web browser has JavaScript and cookies disabled, display and operation problems may oc- cur.
Displaying the Main Page Displaying the Main Page When you access the machine using Web Image Monitor, the main page appears in your browser's window. Launch the Web browser. In the Web browser’s address bar, enter “http://(machine’s IP address)/” to access the machine.
Configuring the Machine Using Web Image Monitor Checking the System Information Click [Home] to display the main page of Web Image Monitor. You can check the current system information on this page. This page contains three tabs: [Status], [Counter], and [Machine Information]. Checking the Status Information Click the [Status] tab on the main page to display system information, paper tray status and toner levels.
Checking the System Information ❖ Paper Tray Item Description Tray 1 Shows the current state and paper size/type setting of tray 1. Tray 2 Shows the current state and paper size/type setting of tray 2. Bypass Tray Shows the current state and paper size/type setting of the bypass tray.
Configuring the Machine Using Web Image Monitor ❖ Printer Counter Item Description Page Total Shows the total number of pages printed using the printer driver, lists/reports printed from the [List Print] menu under [PDL Settings] and [Reports Print] menu, and copy and fax outputs. ❖...
Configuring the Machine Settings Configuring the Machine Settings Click [Machine Settings] to display the page for configuring the machine settings. This page contains six tabs: [Speaker Volume], [Paper Settings], [Copy], [Fax], [Print- er], and [Toner Saver Mode]. Configuring the Speaker Volume Click the [Speaker Volume] tab on the machine settings page to configure the speaker volume settings.
Configuring the Machine Using Web Image Monitor Configuring the Paper Settings Click the [Paper Settings] tab on the machine settings page to configure the paper settings. ❖ Tray 1 Item Description Paper Size Select the paper size for tray 1 from the follow- ing: A4, B5 JIS, A5, B6-S, A6, Legal, Letter, Half Let- ter-S, Executive, 8 ×...
Configuring the Machine Settings ❖ Bypass Tray Item Description Paper Size Select the paper size for the bypass tray from the following: A4, B5 JIS, A5, B6-S, A6, Legal, Letter, Half Let- ter-S, Executive, 16K, Com 10, Monarch, C5 Env, C6 Env, DL Env, Custom. Paper Type Select the paper type for the bypass tray from the following:...
Configuring the Machine Using Web Image Monitor ❖ Paper Selection Item Description Paper Selection Select the paper size used for printing copies from the following: Tray 1, Tray 2, Bypass Tray, A4, or LTR. When a tray is selected, the machine prints from that tray only.
Configuring the Machine Settings Specifying the Tray Priority for the Printer Function Click the [Printer] tab on the machine settings page to specify the tray priority for the printer function. ❖ Tray Priority Item Description Tray Priority Select the tray that the machine checks first for paper that matches the print job from tray 1, tray 2, or bypass tray.
Configuring the Machine Using Web Image Monitor Registering Destinations Scan and fax destinations can be registered using Web Image Monitor. A maxi- mum of 100 destinations can be registered. See the scan and fax sections for more information on registering destinations. Reference For details about registering scan destinations, see p.134 “Registering Scan Destinations”.
Restricting Machine Functions According to User Restricting Machine Functions According to User You can set the machine to require a user ID when someone tries to copy, send faxes, or scan using the control panel. Using Web Image Monitor, you can select the function you want to restrict, and register the users who can use that function.
Configuring the Machine Using Web Image Monitor Configuring the Network Settings Click [Network Settings] to display the page for configuring the network settings. This page contains six tabs: [Network Status], [Network Application], [DNS], [Alert Mes- sages], [SNMP], and [SMTP]. Checking the Network Status Click the [Network Status] tab on the network settings page to display network in- formation.
Configuring the Network Settings Configuring the Network Application Settings Click the [Network Application] tab on the network settings page to configure the network application settings. ❖ Network Scan Settings Item Description E-mail Select to enable the Scan to E-mail feature. Select to enable the Scan to FTP feature.
Configuring the Machine Using Web Image Monitor ❖ mDNS Setting Item Description mDNS Select to enable Multicast DNS (via UDP port 5353). If disabled, the item below cannot be configured. Printer Name Enter the name of the machine. Can contain up to 32 characters.
Configuring the Network Settings Configuring the Alert Message Settings Click the [Alert Messages] tab on the network settings page to configure the alert message settings. ❖ Alert 1/Alert 2 Item Description Display Name Enter a sender name for alert e-mail. Can con- tain up to 32 characters.
Configuring the Machine Using Web Image Monitor Configuring the SNMP Settings Click the [SNMP] tab on the network settings page to configure the SNMP set- tings. ❖ SNMP Setting Item Description SNMP Select whether to enable the machine to use SNMP services.
Configuring the Network Settings ❖ System Item Description Location Enter the location of the machine. The location entered here is displayed on the main page. Can contain up to 64 characters. Contact Enter the contact information of the machine. The contact information entered here is dis- played on the main page.
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Configuring the Machine Using Web Image Monitor ❖ SMTP Settings Item Description Primary SMTP/POP3 Server Enter the IP address or host name of the SMTP/POP3 server. Can contain up to 32 characters. Port Number Enter the port number for SMTP (1 to 65535). Authentication Method Select an authentication method from the fol- lowing:...
Printing Reports Printing Reports Click [Reports Print] to display the page for printing reports. Then, select an item and click [Print] to print out information for that item. ❖ Reports Print Item Description Configuration Page Prints general information about the machine and its current configuration.
Configuring the Machine Using Web Image Monitor Configuring the Administrator Settings Click [Admin Settings] to display the page for configuring the administrator set- tings. This page contains six tabs: [Password], [Default Settings], [Backup Settings], [Re- store Settings], [Date/Time Setup], and [Power Saver]. Configuring the Password Click the [Password] tab on the administrator settings page to configure the pass- word.
Configuring the Administrator Settings Item Description Clear Network Settings Select to restore network settings to their de- faults. Clear Menu Settings Select to restore menu settings to their de- faults. Clear Scan Destination Select to clear the scan destinations. Clear Restrict User Settings Select to clear the user restriction settings.
Configuring the Machine Using Web Image Monitor Follow the procedure below to create configuration backup files. Select the radio button for the type of data you wish to back up. Enter the administrator password if required. Click [OK]. Click [Save] in the confirmation dialog box. Navigate to the location to save the backup file.
Configuring the Administrator Settings Click [OK]. Note ❒ If the setting are not restored successfully, an error message appears. Try again to restore the file completely. Configuring the Date and Time Settings Click the [Date/Time Setup] tab on the administrator settings page to configure the date and time settings.
Configuring the Machine Using Web Image Monitor Configuring the Power Saver Mode Settings Click the [Power Saver] tab on the administrator settings page to set the machine to enter Energy Saver mode, Energy Saver mode 1 or Energy Saver mode 2, to reduce power consumption.
9. Troubleshooting This chapter provides a guide for solving problems in operating the machine. Overview Troubleshooting is divided into the following sections: • p.270 “Common Problems” • p.271 “Paper Feed Problems” • p.287 “Print Quality Problems” • p.288 “Printer Problems” •...
Troubleshooting Common Problems This section describes how to troubleshoot common problems that may occur while operating the machine. Problem Possible cause Solution The machine does not The power cord is not • Make sure that the power plug is firmly turn on.
Paper Feed Problems Paper Feed Problems If the machine is operating but paper will not feed or paper jams occur frequent- ly, check the condition of the machine and paper. Problem Solution Paper does not feed smoothly. • Use supported types of paper. See p.56 “Supported Pa- per for Each Tray”.
Troubleshooting Problem Solution The printed paper is curled. • Load the paper upside down in the paper tray. • If the paper curl is severe, take prints from the output tray more frequently. • Paper is damp. Use paper that has been stored properly. See p.56 “Paper and Other Media”.
Paper Feed Problems Removing inner/lower/upper jam If "Inner Jam", "Lower Misfeed Jam", or "Upper Misfeed Jam" appears on the dis- play, follow the procedure below to remove it. R CAUTION: • The inside of this machine becomes very hot. Do not touch parts labelled “v”...
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Troubleshooting Carefully pull out the print cartridge horizontally, holding its center. BSP036S • Do not shake the removed print cartridge. Doing so can cause remaining toner to leak. • Place the print cartridge on paper or similar material to avoid dirtying your workspace.
Paper Feed Problems Using both hands, carefully push up the front cover until it closes. BSP253S Note ❒ If paper is jammed in tray 2 but is difficult to locate, pull out tray 2 to re- move it. After removing the paper, carefully push tray 2 all the way back inside the machine.
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Troubleshooting Push the side button to open the front cover, and then carefully lower it. BSP032S Carefully pull out the print cartridge horizontally, holding its center. BSP036S • Do not shake the removed print cartridge. Doing so can cause remaining toner to leak.
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Paper Feed Problems Slide the print cartridge in horizontally. When the cartridge can go no fur- ther, raise it slightly and push it fully in. Then push down on the cartridge until it clicks into place. BSP039S Using both hands, carefully push up the front cover until it closes. BSP253S Note ❒...
Troubleshooting Removing outer/duplex jam If "Outer Jam", or "Duplex Jam Duplex Misfeed Jam" appears on the display, fol- low the procedure below to remove it. R CAUTION: • The inside of this machine becomes very hot. Do not touch parts labelled “v”...
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Paper Feed Problems Pull tray 1 halfway out, and check for jammed paper. If there is jammed pa- per, remove it carefully. BSP118S Pull tray 1 out completely with both hands. BSP239S Place the tray on a flat surface. Push the blue lever. Pushing the blue lever lowers the duplex transport unit.
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Troubleshooting If there is jammed paper, carefully remove it. BSP120S With the duplex transport unit still lowered, carefully slide tray 1 back in until it stops. BSP068S If paper is loaded in the bypass tray, remove the paper and close the bypass tray.
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Paper Feed Problems Carefully pull out the print cartridge horizontally, holding its center. BSP036S • Do not shake the removed print cartridge. Doing so can cause remaining toner to leak. • Place the print cartridge on paper or similar material to avoid dirtying your workspace.
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Troubleshooting Using both hands, carefully push up the front cover until it closes. BSP253S Note ❒ When closing the covers, push the covers firmly. After closing the covers, check that the error is cleared.
Paper Feed Problems Removing Scanning Jams When the following message appears on the screen, follow the procedure below to remove the original jammed in the ADF: “ ” ADF Jam Open ADF Cover and Clear Jam Open the ADF cover. BSP123S Gently pull the jammed original to remove it.
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Troubleshooting Lift the paper feed roller slightly and pull it out toward you. BSP126S Gently pull the jammed original to remove it. BSP127S If you cannot pull out the jammed original easily, raise the input tray to see if the original is jammed in the output area. BSP128S...
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Paper Feed Problems Gently pull the jammed original to remove it. BSP129S Put the paper feed roller back in with the roller part facing downwards. BSP130S Lower the blue lever to lock the paper feed roller. BSP131S...
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Troubleshooting Close the ADF cover. BSP240S Lift the ADF, and if there is original remaining in the ADF, gently pull the jammed original to remove it. Be careful not to hold the input tray when lifting the ADF, for the tray might be damaged.
Print Quality Problems Print Quality Problems This section describes likely causes of and possible solutions for problems with print quality. Checking the Condition of the Machine If there is a problem with the quality of printing, first check the condition of the machine.
Troubleshooting Printer Problems This section describes printing problems and possible solutions. Problem Solution An error occurs. If an error occurs when printing, change the computer or printer driver settings. • Check the printer icon name does not exceed 32 alphanu- meric characters.
Printer Problems Problem Solution Prints do not stack properly. • Paper is damp. Use paper that has been stored properly. See p.56 “Paper and Other Media”. • Raise the stop fence. See p.30 “Unpacking” . The whole printout is blurred. •...
Troubleshooting Adjusting Printing Position You can adjust the printing position of each tray. Use the following procedure to adjust the printing position. Important ❒ A test page for checking the printing position will be output from the tray specified as a priority tray by [Tray Priority] under [PDL Settings]. Check that the tray you want to adjust is set as a priority tray before you perform the follow- ing procedure.
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Printer Problems Press the {OK} key to print the test page to preview the settings. Press the {User Tools} key. Press the {U}{T} keys to select [Machine Settings], and then press the {OK} key. Press the {U}{T} keys to select [User Registration], and then press the {OK} key. Press the {U}{T} keys to select the registration you want to adjust, and then press the {OK} key.
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Troubleshooting Press the {Clear/Stop} key to return to the initial screen. Repeat the step to confirm the adjustment result. Press the {Clear/Stop} key. The display returns to the initial screen. Reference For details about [Tray Priority], see p.238 “PDL Settings”.
Copier Problems Copier Problems This section describes photocopy problems and possible solutions. Problem Solution Photocopied pages are not in On the control panel, change the [Sort] setting under copy correct order. settings to collate pages as you require. For details about [Sort], see p.202 “Copy Settings”.
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Troubleshooting Problem Solution The original was not placed on Place the original copy side down, making sure that it is the exposure glass correctly. aligned to the rear left corner and pressed flat against the ex- posure glass.
Scanner Problems Scanner Problems This section describes scanner problems and possible solutions. Problem Solution The machine does not start scan- The ADF or ADF cover is open. If the ADF or ADF cover is ning. open, you cannot scan using the ADF. Close the ADF or ADF cover.
Troubleshooting Fax Problems This section describes fax problems and possible solutions. ❖ When an error code appears on the Activity Report/TX Report The table below describes the meaning of error codes that appear under "Re- sults" on the Activity Report or TX Report, and what to do when a particular error code appears.
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Fax Problems Error Code Solution 2XXX14 The machine was not able to print the received fax, or the machine's memory reached capacity while receiving a fax because the document was too large. • The paper tray was empty. Load paper in the paper tray. See p.65 “Loading Paper”.
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Troubleshooting ❖ When other problems occur The table below describes how to troubleshoot problems that do not produce an error code. Problem Solution Cannot send faxes. See the solutions provided for errors 1XXX32 to 1XXX84 in the above table. Cannot receive faxes. See the solutions provided for errors 2XXX32 to 2XXX84 in the above table.
Error and Status Messages on the Screen Error and Status Messages on the Screen This section describes the meaning of messages that appear on the screen and what to do when a particular message appears. Messages are listed in alphabetical order in the table below. “X”...
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Troubleshooting Message Causes Solutions Press the {Start} key to begin BP Tray Print Job Type The paper type set for the doc- ument differs from the type of printing, or press the Mismatch?Y/N {Clear/Stop} key to cancel the the paper in the tray. job.
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Error and Status Messages on the Screen Message Causes Solutions Press the {Clear/Stop} key to Copy Cancel Sort Press Stop The machine's memory reached capacity while origi- print the originals that were nals were being scanned from successfully scanned into the ADF to perform sort copy- memory.
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Troubleshooting Message Causes Solutions • Press the {Start} key to Eng. Paper Size Mismatch The machine has stopped Form Feed? Y/N temporarily before printing continue printing. Note out the second and later pag- that if the paper is too es, because the tray's [Paper small, the printed image Size] setting does not match will be cropped.
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Error and Status Messages on the Screen Message Causes Solutions ID Card Copy ID card copy could not be per- • Set the machine to print formed because the tray does copies using the A4 or Let- Only Support A4/LT not contain the valid size pa- ter size paper in the [Paper per, which are A4 or Letter...
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Troubleshooting Message Causes Solutions Press {1} to send only the pag- Memory Full 1.TX 2.Cancel Memory has reached capacity while scanning originals es that have been scanned in memory, or press {2} to can- when trying to send a fax in Memory Transmission mode.
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Error and Status Messages on the Screen Message Causes Solutions Print JOB • The data is too large or • If using the PCL6 printer complex to print. Especial- driver, set [Resolution] in Memory OverFlow ly when performing print- [Print Quality] to [600 x 600 ing on Legal size paper dpi].
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Troubleshooting Message Causes Solutions TrayX Paper Empty The tray has run out of paper. Load paper in the tray. See p.65 “Loading Paper”. Press the {Start} key to begin TrayX Print Job Size The paper size set for the doc- printing, or the {Clear/Stop} ument differs from the size of Mismatch?Y/N...
Replacing the Print Cartridge Replacing the Print Cartridge R WARNING: • Do not incinerate used toner or toner containers. Toner dust might ig- nite when exposed to an open flame. Dispose of used toner containers in accordance with local regulations. •...
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Troubleshooting ❖ Messages on the screen • Replace the print cartridge when “ ” appears Life End Print Cartridge on the screen. • Prepare a new print cartridge when “ ” ap- Near End Print Cartridge pears on the screen. Important ❒...
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Replacing the Print Cartridge Carefully pull out the print cartridge horizontally, holding its center. BSP036S • Do not shake the removed print cartridge. Doing so can cause remaining toner to leak. • Place the old print cartridge on paper or similar material to avoid dirtying your workspace.
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Troubleshooting Hold the print cartridge and shake it from side to side five or six times. BSP038S Even distribution of toner within the bottle improves print quality. Slide the print cartridge in horizontally. When the cartridge can go no fur- ther, raise it slightly and push it fully in.
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Replacing the Print Cartridge Put the protective sheet you removed in step on the old print cartridge. Then, put the old print cartridge into the bag, and then put it into the box. BSP117S Note ❒ Make sure to cover the old print cartridge with the protective sheet for re- cycling and environmental purposes.
10. Maintenance This chapter describes how to maintain the machine. Cleaning Cautions to Take When Cleaning R WARNING: • Do not attempt any maintenance or troubleshooting other than that mentioned in this manual. This machine contains a laser beam gener- ator and direct exposure to laser beams can cause permanent eye damage.
Maintenance Cleaning the Friction Pad and Paper Feed Roller If the friction pad or paper feed roller is dirty, a multi-feed or jam might occur. In this case, clean the friction pad and paper feed roller as follows: R CAUTION: •...
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Cleaning Wipe the rubber part of the roller with a soft damp cloth. After that, wipe it with a dry cloth to remove the moisture. BSP138S Reload the removed paper into the tray, and then push the tray carefully into the machine until it clicks into place. BSP068S Insert the plug of the power cord into the wall socket securely.
Maintenance Cleaning the Exposure Glass The following procedure describes how to clean the exposure glass. Lift the exposure glass cover or ADF. Be careful not to hold the input tray when lifting the ADF, for the tray might be damaged. Clean the parts indicated with arrows with a soft damp cloth and then wipe the same parts with a dry cloth to remove any remaining moisture.
Moving the Machine Moving the Machine This section provides cautions that you must follow when moving the machine both short and long distances. R CAUTION: • The machine weighs approximately 18 kg (39.6 lb.). When moving the ma- chine, use the inset grips on both sides, and lift slowly. The machine will break or cause injury if dropped.
Maintenance Lift the machine by using the inset grips on both sides of the machine, and then move it horizontally to the place where you want to use it. BSP025S If you have removed tray 2, reinstall it. Note ❒ Be sure to hold the machine level while carrying it. To prevent toner from spilling, move the machine carefully.
Maintenance Where to Inquire Contact your sales or service representative for further information about topics covered in this manual or to enquire about topics not covered in this manual.
Consumables Consumables R CAUTION: • Our products are engineered to meet high standards of quality and func- tionality, and we recommend that you use only the expendable supplies available at an authorized dealer. Print Cartridges Print cartridge Average printable number of pages per car- tridge Black 2,500 pages, 5,000 pages...
11. Appendix Specifications of the Machine This section lists the machine's specifications. General Function Specifications ❖ Configuration Desktop ❖ Print process Laser electrostatic transfer ❖ Maximum paper size for scanning • Exposure glass " × 11 ") A4, Letter (8 •...
Specifications of the Machine ❖ ADF throughput Black and white: 120 mm per second Color: 60 mm per second (200 dpi) ❖ Interface • Scanning from the control panel Ethernet (10BASE-T, 100BASE-TX), USB2.0 (Scan to USB) • Scanning from a computer Ethernet (10BASE-T, 100BASE-TX), USB 2.0 ❖...
Appendix Specifications of Options This section lists the specifications of the various options. Paper Feed Unit TK1080 ❖ Paper capacity 250 sheets ❖ Paper size " × 14"), Letter (8 " × 11), Half Letter (5 A4, B5 JIS, A5, Legal (8 "...
Electromagnetic Interference Electromagnetic Interference If this machine is located close to another electronic device, both devices may malfunction due electromagnetic interference. Televisions and radios may produce noise if located too close to this machine. If this happens, do the following: •...
Appendix Information about Installed Software expat • The software including controller, etc. (hereinafter “software”) installed on this product uses the expat under the conditions mentioned below. • The product manufacturer provides warranty and support to the software of the product including the expat, and the product manufacturer makes the ini- tial developer and copyright holder of the expat, free from these obligations.
INDEX Date and time setting 2 in 1 Date/Time setup 2-sided copy Default mode 4 in 1 Density Density key Destinations Activity report DHCP Address book Display language Address Book key DNS setting Address book (LAN-Fax) Document size ADF (Auto Document Feeder) Document type Duplex copy Administrator’s e-mail address...
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How to Read This Manual Names and Functions Network connection Network printer Network settings ID card copy Number input Image density for copier mode Number keys Image density for fax mode Image density for scanner mode Image quality Image Quality key OHP transparencies Immediate transmission OK key...
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Print quality Priority tray Telephone line PS menu Telephone network PSTN TEL line type Text input Thick paper Quick Dial Thin paper Quick Dial list Toner Toner saver mode Top cover Trademarks Rear cover Transmission mode Reception mode Tray 1 Recycled paper Tray 2 Redial...
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Driver Installation Guide This manual describes how to install drivers and other software to use this machine. Installing Drivers and Software You can install the necessary drivers and software for this machine from the sup- plied CD-ROM. Important ❒ The supplied drivers are supported by the following operating systems: •...
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USB Quick Install If you have connected this machine to your computer via USB cable, select this method to auto install the necessary printer and TWAIN drivers from the CD- ROM. Important ❒ The procedure in this section is an example based on Windows XP. The actual procedure might vary depending on the operating system you are using.
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Network Quick Install Use Network Quick Install to install the printer and TWAIN drivers from the CD-ROM when connecting the machine to the network. Important ❒ The procedure in this section is an example based on Windows XP. The actual procedure might vary depending on the operating system you are using.
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Standalone Install This section describes how to install the printer driver and TWAIN driver re- spectively. PCL/DDST Printer Driver Use this procedure to install the PCL or DDST printer driver. Important ❒ Before beginning this procedure, you must assign the IP address on the machine. For details about assigning the machine's IP address, see User Guide.
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Network TWAIN Driver Close all applications except this manual. On the [Printer/Scanner Drivers and Utilities] dialog box, click [Network TWAIN Scanner]. The software license agreement appears. After reading the agreement, click [Yes]. Click [Install]. When the message informing you that the installation was successfully completed appears, select a restart method, and then click [Finish].
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Click [CD-ROM drivers], and then click [Next]. If you want to install the TWAIN driver downloaded from the supplier’s Web site, click [Specify a location], and then click [Next]. Then, click [Browse] and se- lect the TWAIN driver file. Click [Next]. When the message informing you that the installation was successfully completed appears, click [Finish].
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When the message informing you that the installation was successfully completed appears, click [Finish]. The [Found New Hardware Wizard] dialog box for the printer driver appears. Click [No, not this time], and then click [Next]. Click [Install the software automatically (Recommended)], and then click [Next]. If you want to install the printer driver downloaded from the supplier’s Web site, click [Install from a list or specific location (Advanced)], and then click [Next].
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Click [Next]. If you want to install the printer driver downloaded from the supplier’s Web site, click [I don't have the disc. Show me other options.]. Click [Browse my computer for driver software (advanced)]. Then, click [Browse], select the printer driver file, and then click [Next].
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Make sure that “USB” is shown in [Connection], and then click the name of this machine. This machine name appears in [Printer Name]. In [Print Using], select the manufacturer name, and then select the model name from the [Model] list. Click [Add].
Troubleshooting This section describes how to troubleshoot problems related to installing the machine. Software Installation Problems This section describes how to troubleshoot problems related to software instal- lation. If the CD-ROM Does Not Launch Automatically This section describes what to do if the [Printer/Scanner Drivers and Utilities] dialog box, does not appear automatically when you insert the CD-ROM into your computer.
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Checking Installed Software This section describes how to troubleshoot problems related to software instal- lation. Check whether the software has been installed or not. If not, perform the instal- lation procedure again. ❖ Printer driver If the printer driver is installed, the printer icon appears in the [Printers and fax- es] folder in your computer.
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Connection Problems This section describes how to troubleshoot problems related to USB and net- work connection. If Connection Cannot Be Made via USB This section describes possible causes and solutions for problems related to USB connection. Possible Cause Solution The power cord or USB cable Make sure that the power cord and USB cable are properly may not be properly connected.
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If Connection Cannot Be Made via Network This section describes possible causes and solutions for problems related to net- work connection. Possible Cause Solution The power cord or Ethernet ca- Make sure that the power cord and Ethernet cable are prop- ble may not be properly connect- erly connected.
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Software on the CD-ROM This section describes the CD-ROM supplied with this machine. Viewing the contents of the CD-ROM Use this procedure to view the contents of the CD-ROM. Insert the CD-ROM into the CD-ROM drive. The installer starts. Click [Browse This CD-ROM]. Explorer starts and displays the contents of the CD-ROM.
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Appendix Trademarks ® ® ® ® Microsoft , Windows , Windows Server , and Windows Vista are either reg- istered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. ® ® ® ® Adobe , PostScript , Acrobat , PageMaker and Adobe Type Manager are reg-...