Queued Call Console (Hybrid/Pbx Only) - AT&T MERLIN LEGEND Release 3.1 System Planning Manual

Telephone and Extension Features
Forms Needed
Form 2a, System Numbering: Extension Jacks
Form 4b, Analog Multiline Telephone
Form 4d, MLX Telephone
Form 4e, MFM Adjunct: MLX Telephone
Form 4f, Tip/Ring Equipment
Form 5a, Direct-Line Console (DLC): Analog
Form 5b, Direct-Line Console (DLC): Digital
Form 5c, MFM Adjunct: DLC
Form 5d, Queued Call Console (QCC)
Form 6b, Optional Extension Features
Form 6g, Call Restriction Assignments and Lists
Form 6h, Authorization Codes
Form 6i, Pool Dial-Out Code Restrictions
Floor plan

Queued Call Console (Hybrid/PBX Only)

Use these instructions if the system includes one or more QCCs. Otherwise,
skip to the next section, "Pool Dial-Out Code Restriction (Hybrid/PBX Only)."
Planning Form Instructions
1. Transfer the user information from Form 2a, System Numbering:
Extension Jacks to each copy of Form 5d by filling in the Logical ID,
Extension No., and Person or Location spaces. Use the Button Diagram
on Form 5d, as a guide for labeling the operator console buttons. You
cannot change the button assignments shown. However, if the QCC
Voice Announce feature is enabled, the Call 5 button becomes a VA
(Voice Announce) button. Refer to the "Operator Features" section later in
this chapter.
2. Check the box under the Adjuncts heading that applies to the equipment
at the extension (see the floor plan).
3. Under Message Center Operator, check No if the QCC will not be a
message center or Yes if it will be a message center.
Proceed to the next section, "Pool Dial-Out Code Restriction (Hybrid/PBX Only)."
4–3
Features