Hapter; Using Altiagent As A Workgroup Agent - Altigen AltiAgent Manual

Using AltiAgent as a Workgroup
Agent
Once you log in to AltiAgent, the main window appears. This window
provides tools to manage and monitor calls, and is your window into your
workgroup environment.
Workgroup status
Status panel
Click to display calls in this table
The window displays the following:
The Workgroup Status panel
Displays statistical information about the current workgroup. If you're
logged into more than one workgroup, you can click a tab above the panel
to view another workgroup.
Click to display voice mail
Call controls
C
H A P T E R
Configure your AltiAgent
Your activity
state
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