Using Account Codes - Altigen AltiAgent Manual

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Using Account Codes

If your system is set up to use account codes, you can associate calls to

specific codes for billing or tracking purposes.

Required account codes—If your extension has been configured for

required account codes, the system will prompt you to select an account

code from a pop-up window for all outbound calls.

Bypassing required account codes— If your extension has been

configured to bypass account code validation, you can enter a different

account code in the box at the bottom of the pop-up window or enter # to

bypass the account code altogether.

Optional account codes

To associate a call in progress with an account code:

Right-click the number in the Calls List.

Choose Account Code.

In the Account Code dialog box, select an account code.

Note: Do not enter an account code while recording; doing so will

disconnect the call.

AltiAgent Manual

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Altiagent 5.2