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Voice Mail Play Options
You can choose to play your messages on your phone set, or play them on
your sound card and speakers. If you choose to play them on your sound
card, you can have the message play as it downloads, or you can download
it completely and play it on an external media player.
IPTalk
If you are using IPTalk, Echo Suppression is checked by default.
TOS (Hex)—The ToS byte indicates the type of service. For IPTalk, you
need high priority service, and the default of "00" set here indicates high
priority service. However, if your company router supports DSCP EF, then
set this field to "A0". The ToS value is AltiGateway-based. For guidance,
see your system administrator.
From the Voice Through drop-down list, choose the sound card that will
carry the incoming and outgoing voice. It could be a sound card in your PC,
or it could be a USB-based sound card in your headset system.
From the Ring Through drop-down list, choose the device that will carry
the incoming ring. When you're away from your desk, you may prefer the
ring to come through your PC speakers, rather than your headset system.
Screen Pop, Audio Beep, and Auto Close
Select the Screen Pop check box if you want an AltiAgent window to pop
up on your screen when you have a call. You can then click a call to take it
or perform other AltiAgent actions. For AltiAgent to pop up, you cannot
have closed the application entirely, but it can be minimized.
Select the Audio Beep check box if you want your PC to beep you when
you have a call.
Note: The Screen Pop and Audio Beep selections on this screen differ
from the Alert option you can select in the Advanced dialog box,
which alerts you when a call goes into your workgroup's queue.
See "Advanced Options for Web-based and Workgroup Calls" on
page 61 for details.
Select the Auto Close check box to have AltiAgent close the pop-up
window after you have finished with the call.
AltiAgent Manual
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