Table of Contents
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Index
A
AA state 18
account codes 41
ACT 2, 60
ActiveX control 55
Activity 66
advanced database option 61
answer options 68
Apply button 57
auto attendant 27
auto upgrade 6
B
busy call handling 67
Busy state 18
C
call handling 22–30
Centrex transfer 28
configuration 65
call history 51
call holding 25
Call Pending state 18
call transfer 25
call waiting 25
multiple 68
Centrex transfer 28
color selection 61
conference call 28
Conference state 18
conferencing
station conferencing 29
using MeetMe 31
configuration
call handling 65
general 58
message notification 68
One Number Access 68
station speed dialing 71
connected 18
D
databases 2
advanced options 61
dial-by-name 61
dialing
by name 22
by number 22
selecting from a list 22
speed dial 24
dialtone 18
distribution lists 46
Do Not Disturb 66
downgrade procedure 6
drop from conference 31
E
enable
multiple call waiting 68
enable live call handling 68
enable multiple call waiting 68
enable single call waiting 67
Error call state 18
error messages 14
exit 13
external databases 2
F
flash button 25
forwarding all calls 66
forwarding voice mail 45
G
general configuration 58
GoldMine 2, 60
H
handling calls 22–30
history logs 51
history window 51
hold 18
hold button 25
AltiAgent Manual
Index
75
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Table of Contents
