Diagnosing "Waiting For Host" Messages; Factors Affecting Speed; Complex Envelope Timeouts - Pitney Bowes DocuMatch Integrated Mail System Application Notes

Integrated mail system
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Diagnosing "Waiting for Host" Messages

Factors Affecting
Speed
Complex
Envelope
Timeouts
DocuMatch
Integrated Mail System
TM
The basic speed of the DocuMatch depends on the num-
ber of pages printed by the document printer, as shown in
the following table. Cut sheets and inserts do not affect
these production rates.
Number of Printed Pages
0 or 1
2
3
4
However, certain jobs and system configurations may
cause the DocuMatch system to run slower than expected.
There is a small allowance in the above figures for stops to
reload materials, but if the system remains stopped for a
long time, of course the production rate will be lower.
Another factor which may affect the production rate is the
amount of data printed on the envelopes. If your addresses
are unusually long or you are printing several message
lines or a full return address, the system speed may be
paced by the envelope printing time. This usually occurs
only with zero or one printed sheets.
When this occurs, the system will pause and print about 6
envelopes, then produce the corresponding mailpieces.
Depending on the envelope content, it may only do this
occasionally or it may print the entire job in sets of 6
pieces. If you print the Comprehensive Report at the end of
the job (using the General tab on the Driver setup screen),
these events will be counted under "Complex Envelope
Timeout." If the DocuMatch power has not been turned off
since the job completed, you can print the same report by
selecting the Last Job report from the control panel.
DocuMatch Application Notes
Maximum Mailpieces per
hour
900
450
300
225
63

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