Machine Issues - Oki MPS4200mb Basic User Manual

Other Issues

Machine Issues

Memo
If the following information does not solve the trouble, contact your dealer.
Symptom
Turned on the machine,
but it stays "Off-Line".
The machine does not
operate.
The power turned off
automatically because of
the auto power off
function, and does not
response.
The printer does no
response.
The machine does not
start printing.
The display screen is
blank.
Print data is not
transmitted to the
machine.
Point to check
The AC cable is unplugged.
The power is out.
The AC cable is not firmly plugged in. Plug in the AC code firmly.
The machine is turned off.
The power turned off automatically
because it has passed the auto
power off time.
The printer is in error status.
An error is displayed on the panel. Check the error code and follow
The Ethernet or USB cable is
unplugged.
Something is wrong with the
Ethernet or USB cable.
The machine does not support your
Ethernet or USB cable.
Something may be wrong with the
printing function.
The interface is disabled.
The printer driver of the machine is
not selected.
The specified port of the printer
driver is wrong.
The machine is in the sleep mode.
The Ethernet or USB cable is
broken.
The time-out period set on the
computer has passed.
Hold down the power switch for
about a second to turn on the
power and then plug in the AC
cable firmly.
Check if the power is being
supplied to the electric outlet.
Hold down the power switch for
about a second to turn on the
power.
Please turn on the power.
Press the power switch for more
than 5 seconds and turn off the
power. And then turn on the power
again.
the on-screen instructions.
Plug in the Ethernet or USB cable
firmly.
Use another Ethernet or USB cable.
Use a USB 2.0 compatible cable.
Use an Ethernet 10BASE-T/
100BASE-TX compatible cable.
Press the <SETTING> key and
select [Reports] > [Configura-
tion] and print out the configura-
tion list to check the printing
performance.
Press the <SETTING> key and
select [Admin Setup] > [Net-
work Menu] > [Network Setup]
and enable the interface you are
using.
Set the printer driver of the
machine as the default printer.
Specify the port the Ethernet or
USB cable is connected to.
Check if the <POWER SAVE> key
lights up and press the <POWER
SAVE> key to activate the
machine.
Connect a new cable.
Set a longer time-out period.
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Remedy Reference
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P.20
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P.132
P.47
P.55
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P.72
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P.20
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