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v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See Chapter 3, "Parts listing, Type 7996," on page 11 to determine which components are CRUs and which
components are FRUs.
v If an action step is preceded by "(Trained service technician only)," that step must be performed only by a
trained service technician.
Symptom
The blade workstation turns on
but does not POST.
Removable-media drive problems
The removable-media (CD, DVD, or diskette) drives are shared BladeCenter unit
resources. First, make sure that the drives are assigned to the blade workstation;
then, see the following table and "Solving shared BladeCenter resource problems"
on page 75.
v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See Chapter 3, "Parts listing, Type 7996," on page 11 to determine which components are CRUs and which
components are FRUs.
v If an action step is preceded by "(Trained service technician only)," that step must be performed only by a
trained service technician.
Symptom
All removable-media drive
problems.
66
BladeCenter HC10 Type 7996: Problem Determination and Service Guide
Action
1. Check the function of the shared BladeCenter unit resources (see "Solving
shared BladeCenter resource problems" on page 75).
2. Check the management module log of the corresponding blade workstation for
an error preventing the blade workstation from turning on.
3. Reseat the blade workstation.
4. If you just installed a device in the blade workstation, remove it and restart the
blade workstation. If the blade workstation now starts, you might have installed
more devices than the power to that blade bay supports.
5. (Trained service technician only) If you tried another blade workstation in the
blade bay and the other blade workstation worked; then, replace the following
components one at a time, in the order shown, restarting the blade workstation
each time:
a. Microprocessor
b. System board assembly
6. See "Solving undetermined problems" on page 80.
Action
1. The media-tray select button LED on the front of the blade workstation is lit,
indicating that the blade workstation is connected to the shared
removable-media drives.
2. Check the function of the shared BladeCenter unit resources (see "Solving
shared BladeCenter resource problems" on page 75).
3. Run the Configuration/Setup Utility program and make sure that the drive is
enabled.
4. For CD-ROM or DVD drive problems, make sure that the correct device driver
is installed.
5. Reseat the battery.
6. Replace the battery.
7. (Trained service technician only) Replace the system board assembly.
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