Table of Contents
Advertisement
Memory problems
v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See Chapter 3, "Parts listing, Type 7996," on page 11 to determine which components are CRUs and which
components are FRUs.
v If an action step is preceded by "(Trained service technician only)," that step must be performed only by a
trained service technician.
Symptom
The amount of system memory
that is displayed during POST
or by the Configuration/Setup
Utility program is less than the
amount of installed physical
memory
Microprocessor problems
v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See Chapter 3, "Parts listing, Type 7996," on page 11 to determine which components are CRUs and which
components are FRUs.
v If an action step is preceded by "(Trained service technician only)," that step must be performed only by a
trained service technician.
Symptom
The blade workstation emits a
continuous beep during POST,
indicating that the startup (boot)
microprocessor is not working
correctly.
The blade workstation powers
on but does not POST.
Action
1. Make sure that:
v You have installed the correct type of memory.
v If you changed the memory, you updated the memory configuration in the
Configuration/Setup Utility program.
v All banks of memory are enabled. The blade workstation might have
automatically disabled a memory bank when it detected a problem, or a
memory bank might have been manually disabled.
2. Check BMC log for error message 289:
v If a DIMM was disabled by a system-management interrupt (SMI), replace
the DIMM.
v If a DIMM was disabled by the user or by POST, run the Configuration/Setup
Utility program and enable the DIMM.
3. Reseat the DIMM (see "Removing a memory module" on page 24 and
"Installing a memory module" on page 24).
4. Replace the following components one at a time, in the order shown, restarting
the blade workstation each time:
a. Replace the DIMM.
b. (Trained service technician only) System board assembly
Action
1. (Trained service technician only) Reseat the microprocessor.
2. (Trained service technician only) Replace the microprocessor.
1. (Trained service technician only) Reseat the microprocessor.
2. (Trained service technician only) Replace the microprocessor.
59
Chapter 5. Diagnostics
Advertisement
Table of Contents
