Table of Contents
Advertisement
v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See Chapter 3, "Parts listing, Type 7996," on page 11 to determine which components are CRUs and which
components are FRUs.
v If an action step is preceded by "(Trained service technician only)," that step must be performed only by a
trained service technician.
Error code
Description
00012000
Processor machine check error.
00019700
Processor failed.
01298000
BIOS does not support the current
processor stepping.
I999301
Fixed disk boot sector error.
50
BladeCenter HC10 Type 7996: Problem Determination and Service Guide
Action
1. Run the Configuration/Setup Utility program,
select Load Default Settings, and save the
settings.
2. (Trained service technician only) Reseat the
microprocessor.
3. Replace the following components one at a time,
in the order shown, restarting the blade
workstation each time:
a. (Trained service technician only)
Microprocessor
b. (Trained service technician only) System
board assembly
1. Run the Configuration/Setup Utility program,
select Load Default Settings, and save the
settings.
2. (Trained service technician only) Reseat the
microprocessor.
3. Replace the following components one at a time,
in the order shown, restarting the blade
workstation each time:
a. (Trained service technician only)
Microprocessor
b. (Trained service technician only) System
board assembly
1. Run the Configuration/Setup Utility program,
select Load Default Settings, and save the
settings.
2. (Trained service technician only) Reseat the
microprocessor.
3. Replace the following components one at a time,
in the order shown, restarting the blade
workstation each time:
a. (Trained service technician only)
Microprocessor
b. (Trained service technician only) System
board assembly
1. Reseat the hard disk drive.
2. Replace the following components one at a time,
in the order shown, restarting the blade
workstation each time:
a. Hard disk drive
b. (Trained service technician only) System
board assembly
Advertisement
Table of Contents
