Table of Contents
Advertisement
v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See Chapter 3, "Parts listing, Type 7996," on page 11 to determine which components are CRUs and which
components are FRUs.
v If an action step is preceded by "(Trained service technician only)," that step must be performed only by a
trained service technician.
Error message
Microprocessor 1 temperature warning
Planar voltage fault (power 12V fault)
Planar voltage fault (planar fault)
Blade incompatible with chassis
Firmware (BIOS) ROM corruption detected
Internal error CPU fault
CPU over temperature
54
BladeCenter HC10 Type 7996: Problem Determination and Service Guide
Action
1. Make sure that the BMC firmware is the latest level.
See "Firmware updates" on page "Firmware updates"
on page 9.
2. Make sure that the blade workstation is sufficiently
cooled.
3. Make sure that the that the front bezel on the blade
workstation is not blocked.
4. (Trained service technician only) Make sure the heat
sink installed in the microprocessor socket is installed
properly and has thermal grease applied to the
bottom.
5. (Trained service technician only) Replace the
microprocessor.
1. Remove the blade workstation from the BladeCenter
unit; then, reinstall it.
2. (Trained service technician only) Replace the system
board assembly.
1. Remove the blade workstation from the BladeCenter
unit; then, reinstall it.
2. (Trained service technician only) Replace the system
board assembly.
1. Make sure that the management-module firmware is
at the latest level.
2. If the firmware is at latest level, the blade device is
not supported by BladeCenter unit in which it is
installed.
Update the BIOS code.
Make sure that all of the software and the drivers are at
the latest levels.
Make sure that the blade workstation is sufficiently
cooled.
Advertisement
Table of Contents
