IBM HC10 - BladeCenter - 7996 Service Manual page 65

v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See Chapter 3, "Parts listing, Type 7996," on page 11 to determine which components are CRUs and which
components are FRUs.
v If an action step is preceded by "(Trained service technician only)," that step must be performed only by a
trained service technician.
Error code Description
1808 Invalid PCI header.
1810 PCI error.
1962 Boot sector error, no operating system
installed.
2462 Video configuration error.
Note: This message is displayed when
using console redirection.
Action
1. Run the Configuration/Setup Utility program to
verify device settings.
2. Remove each I/O-expansion card one at a time,
restarting the blade workstation each time, until
the problem is isolated.
3. Replace the following components one at a time,
in the order shown, restarting the blade
workstation each time:
a. Failed I/O-expansion card
b. (Trained service technician only) System
board assembly
1. Run the Configuration/Setup Utility program and
make sure that interrupt resource settings are
correct.
2. Remove each I/O-expansion card one at a time,
restarting the blade workstation each time, until
the problem is isolated.
3. Replace the following components one at a time,
in the order shown, restarting the blade
workstation each time:
a. Failed I/O-expansion card
b. (Trained service technician only) System
board assembly
1. Make sure that a bootable operating system is
installed.
2. Reseat the hard disk drive.
3. Replace the following components one at a time,
in the order shown, restarting the blade
workstation each time:
a. Hard disk drive
b. (Trained service technician only) System
board assembly
1. Run the Configuration/Setup Utility program,
select Devices and I/O ports, and make sure the
settings for the remote console redirection are
configured. Save the settings and restart the
blade workstation.
2. Replace the following components one at a time,
in the order shown, restarting the blade
workstation each time:
a. Graphics card
b. (Trained service technician only) System
board assembly
49
Chapter 5. Diagnostics