v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See Chapter 3, "Parts listing, Type 7996," on page 11 to determine which components are CRUs and which
components are FRUs.
v If an action step is preceded by "(Trained service technician only)," that step must be performed only by a
trained service technician.
Error code
Description
1804
No more base memory.
1805
ROM checksum fails.
1806
PCI device failure.
1807
Planar device is not responding or is
disabled.
48
BladeCenter HC10 Type 7996: Problem Determination and Service Guide
Action
1. Run the Configuration/Setup Utility program and
make sure that base memory settings are correct.
2. Remove each I/O-expansion card one at a time,
restarting the blade workstation each time, until
the problem is isolated.
3. Replace the following components one at a time,
in the order shown, restarting the blade
workstation each time:
a. Failed I/O-expansion card
b. (Trained service technician only) System
board assembly
1. Run the Configuration/Setup Utility program and
make sure that ROM resource settings are
correct.
2. Remove each I/O-expansion card one at a time,
restarting the blade workstation each time, until
the problem is isolated.
3. Replace the following components one at a time,
in the order shown, restarting the blade
workstation each time:
a. Failed I/O-expansion card
b. (Trained service technician only) System
board assembly
1. Run the Configuration/Setup Utility program to
verify device settings.
2. Remove each I/O-expansion card one at a time,
restarting the blade workstation each time, until
the problem is isolated.
3. Replace the following components one at a time,
in the order shown, restarting the blade
workstation each time:
a. Failed I/O-expansion card
b. (Trained service technician only) System
board assembly
1. Run the Configuration/Setup Utility program to
verify device settings.
2. Remove each I/O-expansion card one at a time,
restarting the blade workstation each time, until
the problem is isolated.
3. Replace the following components one at a time,
in the order shown, restarting the blade
workstation each time:
a. Failed I/O-expansion card
b. (Trained service technician only) System
board assembly