When The Machine Does Not Print - Ricoh 9100DN - Aficio SP B/W Laser Printer Hardware Manual

9. Troubleshooting

When the Machine does Not Print

If the printing does not start even with printing instructions, check the following.
Is the power on?
Check the power cord is securely plugged into both power outlet and machine.
Turn on the power switch.
Is the machine online?
If not, press [Online] on the control panel.
Does the printer function status indicator remain red?
If so, check the error message on the display panel and take appropriate action.
Is the paper set?
Set the paper in the paper tray.
Can you print a configuration page?
If you cannot print a configuration page, there maybe a machine malfunction. Contact your sales or service
representative.
See for printing a configuration page.
Is the interface cable connected securely to the machine and computer?
Connect the interface cable securely. If it has a fastener, fasten it also.
Are you using the correct interface cable?
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The type of interface cable you should use depends on the computer. Be sure to use the correct one. If the
cable is damaged or worn, replace it.
Is the signal status satisfactory when using wireless LAN?
When using wireless LAN in the ad hoc mode or the 802.11b ad hoc mode, move the machine to a location
where radio waves can pass or remove objects that might cause interference.
When using wireless LAN in the infrastructure mode, check signal status using the [Maintenance] menu on
the control panel. If signal quality is poor, move the machine to a location where radio waves can pass or
remove objects that might cause interference.
Is the Call-light blinking or lit?
If a Call-light is installed, it notifies you of any errors that occur during printing via its light. Check if the Call-
light is blinking or lit, and solve any errors. See p.104 "When Call-light Is Lit or Blinking".
If the problem cannot be resolved, contact your sales or service representative.
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