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Troubleshooting
Machine Does not Print
Possible Cause
Is the power on?
Does the On Line indicator stay
on?
Does the Error indicator stay
red?
Is paper set?
Can you print a test page (con-
figuration page)?
6
Is the interface cable between
the printer and the computer
connected securely?
Are you using a correct interface
cable?
42
Solutions
Confirm that the cable is securely plugged into the
power outlet and the machine.
Turn on the machine's power switch.
If not, press [Online] to light it up.
Check the error message on the panel display and
take the required action.
Load paper into the paper tray or on the bypass
tray.
If you cannot print a test page, it probably indicates
machine's malfunction. You should contact your
sales or service representative.
If you can print a test page but cannot get the ma-
chine to print when you issue a print command
from the computer, it probably means there is a
problem with the computer.
Note that large or complex data might take a long
time to print.
Connect the interface cable properly. If there are
any connectors or screws, confirm that they are fas-
tened securely.
The type of interface cable you should use depends
on the computer. Be sure to use the correct one.
If the cable is damaged or worn, replace it with a
new one.
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