Other Printing Problems - Ricoh Priport DX 4640PD Printer Reference

Troubleshooting

Other Printing Problems

Status
Multiple pages are fed through
the printer at once.
Cannot print in duplex mode
Printing of Duplex data has
been canceled.
A blank page is automatically
printed.
5
The image is printed on the re-
verse side of the paper.
Paper misfeeds occur frequent-
ly.
The display panel error mes-
sage stays on after removing
the misfed paper.
A print instruction was issued
from the computer, but printing
did not start.
Photo images are coarse.
Images are cut off or excess is
printed.
Page layout is not as expected.
82
Possible Causes, Descriptions, and Solutions
Remove all paper from the paper feed tray and fan it gently
to get air between the sheets. Then, load it back into the paper
feed tray.
You cannot use thick paper with duplex printing.
Specify one of the following duplex-compatible paper size:
1
A4K, B5 JISK and 8 /
2
If different paper sizes are mixed in the data, select A4K, B5
" × 11"K from [Fit to paper size]. If using
1
JISK and 8 /
2
Postscript3 printer driver, originals with different sizes can-
not be printed in Duplex mode.
Depending on the application, when printing a document
from Postscript3 printer driver with an odd number of pages
in duplex mode, a blank page might be added automatically.
To avoid this, set [Blank Page Print] to disable in the PS Menu
on the control panel.
Load paper with the other side facing up.
Use the recommended paper. Avoid using curled, folded,
wrinkled, perforated or glossy paper.
Open the front cover of the printer and then close it.
User code management may have been set. Ask the adminis-
trator about valid user codes. To print, the user code must be
entered from the printer driver.
Some applications reduce print resolution.
You may be using paper smaller than the size selected in the
application. Use the same size paper as that selected in the
application. If you cannot load paper of the correct size, use
the reduction function to reduce the image, and then print.
See the printer driver Help.
Print areas differ depending on the printer used. Information
that fits on a single page on one printer may not fit on a single
page of another printer.
Adjust the [Printable area:] setting on the [Printer Configura-
tion...] tab in the RPCS printer driver.
See the printer driver Help.
" × 11"K.