Printer Does Not Print - Ricoh Priport DX 4640PD Printer Reference

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Printer does not Print

Possible Cause
Is the power on?
Does the Start key stay
red?
Are there any error messag-
es on the display panel?
Is the interface cable prop-
erly connected?
Are you using the correct
interface cable?
Did you connect the inter-
face cable after turning on
the main switch?
Is the specified paper set?
Does the Error indicator
stay red?
Is the Data In indicator
blinking or lit?
Can you make a proof
print?
Is "Waiting" displayed?
Is the signal status satisfac-
tory when using IEEE
802.11b interface unit in in-
frastructure mode?
When using IEEE 802.11b
interface unit, is the SSID
correctly set?
When using IEEE 802.11b
interface unit, is the access
point correctly set?
Turn on the printer.
If so, check the error message or warning status on the display and
take the required action.
Check the error message, and take the required action.
Connect the interface cable properly.
If there are any connectors or screws, make sure that they are fas-
tened securely.
Be sure to use the correct one. If the cable is damaged or worn, re-
place it with a new one.
Be sure to connect the interface cable before turning on the main
switch.
Set the specified paper in the paper feed tray.
Check the error message, and take the required action.
If it is not, the data does not reach the printer. Check the printer
cable connection. Also confirm that the printer port settings are
correct.
If you cannot print a system configuration list or a PS Font List
from the printer, the printer might be out of order. Contact your
sales or service representative.
Perform one of the following procedures:
• Wait until the job is finished.
• Cancel by pressing [Job Reset].
To check signal status, press the {UserTools} key, and then select
[System Settings]. On the [Interface Settings], select [IEEE 802.11b],
and then select [Wireless LAN Signal] . If signal quality is poor, re-
move objects that might cause interference.
Note
❒ You can check signal status only when using IEEE 802.11b in-
terface unit in infrastructure mode.
Check using the machine's control panel that the SSID is correctly
set.
see "User Tools Menu (System Settings)", Network Guide.
Check access point settings when in infrastructure mode. Depend-
ing on the access point, client access may be limited by MAC ad-
dress.
Also, check that there are no problems in transmission between ac-
cess point and wired clients, and between access point and wire-
less clients.
Printer does not Print
Solutions
5
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