Ricoh Priport DX 4640PD Printer Reference page 92

Troubleshooting
Status
PDF Direct Print is not executed
(PDF file is not printed).
As a result of printing using
PDF Direct Print, characters are
5
missing or misshapen.
The paper size appears on the
control panel and printing is
not performed with PDF Direct
Print.
The printing data is left in the
machine's input buffer.
86
Possible Causes, Descriptions, and Solutions
Set the value in [RAM Disk] on the [PS Menu] to 2 MB or more.
Reference
For details about RAM Disk, see p.96 "PS Menu".
When printing a PDF with a password set, set the password
of the PDF file using the [Change PDF Password] menu in [Gen-
eral Features] or Web Image Monitor.
Reference
For details about [Change PDF Password], see p.92 "General
Features".
For details about Web Image Monitor, see Help.
PDF files not allowed to be printed by the PDF file security
setting cannot be printed.
Before printing, embed the font in the PDF file to be printed.
When using PDF Direct Print, printing will be performed
only when paper of the size set within the PDF file is loaded.
When a message indicating a paper size appears, either load
paper of the indicated size in the paper tray or perform Form
Feed.
If [Tray Paper Size: Paper Feed Tray] in the online print feature
menu is set to [Auto Detect], printing proceeds even if the size
of the paper loaded in the paper feed tray differs from the
page size of the PDF file.
Do not use NetWare to configure form feed. Form feed is con-
trolled by the printer driver on Windows. If NetWare form
feed is configured, the printer may not print properly.
Follow the procedure below to disable form feed according to
the operating system used:
• Under Windows 95/98/Me, clear the [Form feed] check
box on the [Printer Settings] tab in the printer properties di-
alog box.
• Under Windows 2000/XP, Windows Server 2003, or Win-
dows NT 4.0, clear the [Form feed] check box on the [Net-
Ware Settings] tab in the printer properties dialog box.