Internet Access - ZyXEL Communications NWA3000-N Series User Manual

Chapter 21 Troubleshooting
Make sure you have entered the user name and password correctly. The default
1
password is 1234. This fields are case-sensitive, so make sure [Caps Lock] is not
on.
You cannot log in to the web configurator while someone is using Telnet to access
2
the NWA3000-N series AP. Log out of the NWA3000-N series AP in the other
session, or ask the person who is logged in to log out.
Disconnect and re-connect the power adaptor or PoE power injector to the
3
NWA3000-N series AP.
If this does not work, you have to reset the device to its factory defaults. See
4
Section 21.6 on page
I cannot access the NWA3000-N series AP via the console port.
Check to see if the NWA3000-N series AP is connected to your computer's console
1
port.
Check to see if the communications program is configured correctly. The
2
communications software should be configured as follows:
VT100 terminal emulation.
115200 bps is the default speed on leaving the factory. Try other speeds in case
the speed has been changed.
No parity, 8 data bits, 1 stop bit, data flow set to none.
I cannot use FTP to upload / download the configuration file. / I cannot use FTP to
upload new firmware.
See the troubleshooting suggestions for
the web configurator.

21.4 Internet Access

I cannot access the Internet.
270
277.
I cannot see or access the Login screen in
Ignore the suggestions about your browser.
NWA3000-N Series User's Guide