Using The Recovery Cd; Resetting The Recovery Password In The Microsoft Iscsi Initiator - Intel D39172-003 User Manual

Using the Recovery CD

Resetting the Recovery Password in the Microsoft iSCSI Initiator*

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Intel® Entry Storage System SS4000-E User Guide
To create a diagnostic file using the recovery CD:
1. Insert the recovery CD into the computer's CD-ROM drive.
2. After the CD has initialized, press Alt+F2.
3. At the command line, enter the following command and then press Enter:
xray
4. When prompted, enter your e-mail address and press Enter.
This ensures that your e-mail address is saved as part of the diagnostic file in case
Technical Support needs to contact you.
5. When prompted, insert a formatted floppy disk into the computer's floppy disk drive
or attach a USB disk and press Enter.
6. When the list of destination options appears, enter the appropriate number and press
Enter.
When a message appears, indicating that the file has been created, you can send it to
Technical Support.
7. To return to the recovery CD menu, press Alt+F1.
For information about using the recovery CD to restore data, refer to
Protection" on page
The recovery password used by the recovery CD and for booting remotely is actually the
Microsoft iSCSI Initiator* CHAP secret. When you protect a disk or change the recovery
password using Intel® Client Backup and Recovery, the Microsoft iSCSI Initiator* is
configured automatically.
If you forget this password, you can reset it on the storage system. However, if you do this
when your system is down (that is, while you're booting from the recovery CD or booting
remotely), the recovery password in your Microsoft iSCSI Initiator* will not match the
recovery password on the storage system. As a result, when you recover your system disk
using the recovery CD and then boot from the local disk, you will not be able to connect to
the storage system. Likewise, when you boot remotely, you will not be able to recover
your disks at all.
This problem can also occur if you change the recovery password between backups using
Intel® Client Backup and Recovery and then remotely boot from one of the earlier
backups. In this case as well, the recovery password in the Microsoft iSCSI Initiator* will
not match the recovery password on the storage system.
To address this issue, you must reconfigure the Microsoft iSCSI Initiator* to use the
password that you specified on the storage system. If you're using the recovery CD, you
must do this after you recover your system disk. If you're booting remotely, you must do
this while in Network Boot Mode (before you recover your system disk) and again after
you recover your disk and boot locally.
126.
Troubleshooting
"Removing
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