Health And Status Messages - Paradyne 7974 User Manual

Health and Status Messages

The following messages can appear in the first column of the System and Test
Status screen. The highest priority Health and Status message also appears on all
ATI screens on the bottom right.
Table 7-1.
7900-A2-GB21-20
Health and Status Messages (1 of 3)
Message What Message Indicates
AIS at DSX-1 An Alarm Indication Signal
AIS at G.703 (AIS) is being received by the
DSX-1 or G.703 interface.
DeviceFailed yyyyyyyy An internal error has been
detected by the operating
software. yyyyyyyy indicates
the 8-digit hexadecimal
failure code.
Download Failed A firmware download was
interrupted.
EER at DSX-1 An EER (Excessive Error
EER at G.703 Rate) condition has been
detected on the DSX-1 or
G.703 interface.
EER at Net An EER (Excessive Error
Rate) condition has been
detected on the network
interface at Port 1. The
condition is cleared when the
error rate falls below the
threshold value currently
configured.
Fallback Rate The LTU had a loss of signal,
and when the line was
restored it did not
resynchronize to the last
known rate, but to a lower
rate.
December 2001
7. Monitoring and Troubleshooting
What To Do
A fault exists in the network
connected to the DSX-1 port.
Contact network provider.
1. Provide the 8-digit failure
code shown ( yyyyyyyy ) to
your service representative.
2. Reset the unit to clear the
condition and message.
Ensure that the file exists on the
TFTP server. Repeat the
download.
1. Verify the attached
equipment coding is
compatible.
2. Verify the clock
configuration.
3. Contact network provider.
1. Check the Network
Performance Statistics
screen for possible line
impairments.
2. Set the unit to run at a lower
DSL line rate.
1. Verify that the network cable
is securely attached at both
ends.
2. From the Control screen,
select Reset AutoRate to see
if the unit will retrain at a
higher rate.
3. Contact network provider.
7-3