Transfer Roll Service Check; Fax Service Checks; Diagnosing Fax Problems; Fax Transmission Service Check - Lexmark X203N Service Manual

7011-2xx

Transfer roll service check

FRU
Transfer roll

Fax service checks

Diagnosing fax problems

Problem
No dial tone
Ring tone volume for incoming faxes too low
Document does not feed in the ADF.
Lines on documents sent out.
Some words on an incoming fax are stretched.
Note: Some fax-quality issues might be scanner-related. See

Fax transmission service check

Note: Before performing this service check, verify that the correct country code for the MFP is selected. This
setting must match the country in which the MFP is used to transmit and receive faxes. If the setting is wrong,
the modem setting's can be changed in the Fax/SE menu. See step 14. These setting's should only be changed
with guidance from your second-level support.
Step
1 Is the phone line properly connected to the
modem card and the wall jack?
2 Properly connect the phone line to the
modem card and wall jack.
Did this fix the problem?
3 Test the phone line's ability to send and
receive calls.
Did the phone line work properly?
4 Use the MFP on a properly functioning
phone jack.
Did this fix the problem?
5 Is the phone line being used by the MFP an
analog line?
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Service Manual
Action
Check transfer roll area for debris, and clean as necessary.
Verify continuity between the spring below the left side bearing and
the transfer roll shaft.
Verify continuity in the spring and the cable connection on the
LVPS/HVPS.
Inspect the roll for signs of wear or damage, and replace if necessary.
Questions / actions
Solution
See "Modem service check" on page
Replace controller card.
See "ADF service check" on page
Check the flatbed glass for marks or scratches.
Fax machine sending the fax had a temporary jam.
"Scan quality service checks" on page
Yes
Go to step 3.
Problem resolved
Go to step 5.
Problem resolved.
Go to step 8.
2-29.
2-23.
2-43.
No
Go to step 2.
Go to step 3.
Go to step 4.
Go to step 5.
Go to step 6.