Mainframe Installation
Code
-12002 Inquiry, registration attempted without acquiring Request
No.
-12003 Attempted registration without execution of a
confirmation and no previous registration.
-12004 Attempted setting with illegal entries for certification
and ID2.
-12005 @Remote communication is prohibited. The device has
an Embedded RC gate-related problem.
-12006 A confirmation request was made after the confirmation
had been already completed.
-12007 The request number used at registration was different
from the one used at confirmation.
-12008 Update certification failed because mainframe was in
use.
-12009 The ID2 in the NVRAM does not match the ID2 in the
individual certification.
-12010 The certification area is not initialized.
Error Caused by Response from GW URL
Code
-2385
Other error
-2387
Not supported at the Service Center
-2389
Database out of service
-2390
Program out of service
-2391
Two registrations for the same mainframe
-2392
Parameter error
-2393
External RCG not managed
-2394
Mainframe not managed
-2395
Box ID for external RCG is illegal.
-2396
Mainframe ID for external RCG is illegal.
-2397
Incorrect ID2 format
-2398
Incorrect request number format
Transporting the Machine
•
Do not lift the machine together with one or more paper feed unit(s):
48
Meaning
Meaning
Solution/ Workaround
Obtain a Request Number before attempting
the Inquiry or Registration.
Perform Confirmation before attempting the
Registration.
Check ID2 of the mainframe.
Make sure that "Remote Service" in User
Tools is set to "Do not prohibit".
Execute registration.
Check Request No.
Check the mainframe condition. If the
mainframe is in use, try again later.
Check ID2 of the mainframe.
Initialize the certification area.
Solution/ Workaround
Check the registration condition of the mainframe
Check the ID2 of the mainframe.
Check the Request No.